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上海的陆家嘴
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概述

荷兰消费者协会Consumentenbond近日呼吁Meta加强对虚假网络商店在Facebook和Instagram上广告的审查,并要求欧洲委员会对此采取行动。据其研究,Instagram和Facebook上存在大量虚假网络商店的广告,这些广告直接引导消费者点击进入,但实际上并未提供任何商品。

虚假网络广告现象严重

Consumentenbond表示,他们在调查中发现,超过100家虚假网络商店中,有71家是通过Facebook和Instagram上的广告吸引顾客的。这些虚假网络商店收取消费者款项,但并未实际发货。

Meta审查不力

Consumentenbond指出,Meta在审查广告商身份方面存在严重不足,这为虚假广告的传播打开了方便之门。根据《数字服务法》(DSA),大型在线平台有责任主动阻止有害内容,并降低对消费者的风险。然而,Consumentenbond认为Meta并未履行这一义务。

报警处理问题

Consumentenbond还对Meta处理报警报告的方式表示不满。虽然Meta会根据警方要求删除被标记的广告,但并未删除所有与虚假商店链接的其他广告。

消费者难以辨别

据Consumentenbond称,消费者往往难以区分虚假网络商店和合法商店。这些虚假网站外观精美,语言几乎完美,近一半的虚假网站使用荷兰流行的iDEAL支付处理系统接受支付。

荷兰银行应加强监管

Consumentenbond还指出,荷兰银行在支付工具的使用上应更加谨慎。由于iDEAL具有可信赖的形象,许多消费者认为“来自银行的,肯定安全”。但犯罪分子也能利用这个系统。他们呼吁荷兰银行对使用其支付工具的机构进行更严格的审查。

总结

荷兰消费者协会Consumentenbond要求Meta采取措施应对虚假网络广告,并呼吁欧洲委员会对此事进行调查。这一事件再次凸显了大型在线平台在审查广告内容方面的责任。为了保障消费者权益,各大平台应加强审查力度,共同打击虚假广告。


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