Shanghai Pudong New Area has embarked on a transformative journey to alleviate the heavy workload faced by grassroots officials, empowering them to better serve the public. The initiative, which has been described as shifting from burdens to lightness, aims to streamline operations and improve the quality of services provided to residents.
In the沪东新村街道 of Pudong, the situation was dire. As the city’s old community,沪东新村 faced challenges such as unclear procedures for the election of residential committee members and insufficient support for daily operations. These issues burdened grassroots officials, raising concerns about the ability of young officials to take on the heavy responsibilities.
To address these challenges, the沪东新村 streets developed a Residential Committee Election Guidance Manual. This comprehensive document outlines the process and conditions for the election of residential committee members, providing templates for public announcements and notices. It fills in the gaps in the rules, allowing grassroots officials to解脱 from complex tasks and focus on serving the public more effectively.
The initiative also introduced a Five-Five work method, which involves walk and see, find and discuss, and implement. This approach aims to clarify the situation of residents’ families, identify key individuals in the community, and resolve problems and conflicts in a timely manner. Additionally, the Five-Point work method aims to improve the living environment of residents, enhance their sense of获得感, happiness, and security.
In the浦兴路街道, efforts have been made to reduce the workload of grassroots officials through measures such as reducing banners, creation projects, systems, and meetings. To prevent grassroots officials from becoming head-down individuals, the street social work office has implemented a Four Hundred visitation program, which includes daily visits to focus on vulnerable groups such as the elderly and children in difficult situations. The program involves the active participation of community leaders and social workers to understand the situation of the community and provide targeted assistance.
The Old港镇 has also taken innovative steps to alleviate the workload of grassroots officials. By developing an Old Hong Meal Assistance Program, the program manages the online meal service for the elderly, changing the traditional assistance model. The program has established a meal assistance service team, with management provided by villages and communities, eliminating the need for personnel to assist with meal delivery.
These cases represent just a glimpse of Pudong’s efforts to reduce the workload and enhance the capabilities of grassroots officials. In recent years, Pudong has focused on innovative work methods, forming a systematic concept, integrating resources, and improving work efficiency. The goal is to address the root causes of the problems and empower grassroots officials.
To achieve this, Pudong has taken several measures. It has issued fifteen incentives and care measures for residential and rural party secretaries, community workers, and rural community workers, providing clear breakthroughs such as offering preferential treatment for outstanding residential and rural party secretaries. These measures aim to inject vitality and motivation into the grassroots cadre team.
Pudong has also accelerated the construction of the Pudong New Area Community Worker College and regularly held Leadership Enhancement empowerment training. By organizing various training sessions and optimizing the mentor-assisted training methods, the comprehensive quality and professional capabilities of grassroots cadres have been continuously improved.
At the district level, Pudong has implemented measures to streamline the issuance of proof, information systems, assessment and creation, and挂牌标识 tasks. It has formulated the Work Plan for ‘Four Reductions and Four Increases’ of Residential and Rural Organizations in Pudong New Area, which focuses on implementing the Four Reductions tasks and the Four Increases work (i.e., mechanism empowerment, team empowerment, assessment empowerment, and independent empowerment). It has proposed 20 specific measures.
These measures have provided institutional guarantees for the dual efforts of reducing the workload and enhancing capabilities at the grassroots level. Pudong has established grassroots party organization workload reduction monitoring points in 36 towns and streets, and has established feedback channels such as the 12345 citizen service hotline. In the inspection of issues such as 指尖上的形式主义 (fingertip formalism) and increased workload through assessments, they issued work reminders in a timely manner, strengthened daily follow-up supervision, and promptly督促整改 and conducted announcements. They have strengthened supervision and accountability to prevent recurrence.
Through a series of innovative measures and institutional guarantees, Pudong is creating a more relaxed and efficient working environment for grassroots cadres. The goal is to free up grassroots cadres from complex tasks and allow them to dedicate more time and energy to serving the public. This is the true purpose and significance of Pudong’s efforts to reduce the workload and enhance the capabilities of grassroots cadres.
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