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Uber’s Zero-Downtime Migration of its Real-Time Fulfillment System toa Hybrid Cloud

San Francisco, CA – Uber, the global ride-hailing and delivery giant, has successfully migrated its critical real-time fulfillment system to a hybrid cloud architecture, achieving zero downtime and minimal impact on its operations. This complex undertaking involved transitioning a massive, distributed system from a legacy on-premise infrastructure to a more scalable and flexible cloud-based environment.

The fulfillmentsystem, responsible for managing millions of transactions per second, is the backbone of Uber’s operations. It powers real-time interactions between users, drivers, and delivery partners, enabling everything from booking rides and ordering food to tracking deliveries. Themigration was a significant technical challenge, requiring a meticulous strategy to ensure seamless transition without disrupting the critical services relied upon by millions of users worldwide.

The Challenges of a Legacy System

Uber’s legacy fulfillment system, built during thecompany’s early growth phase, faced limitations in scalability and consistency. It relied on multiple services, each maintaining real-time data in memory, with distributed transactions ensuring data synchronization across data centers. This architecture, while initially effective, became increasingly complex and difficult to manage as Uber’s operations expanded.

The system prioritizedavailability over consistency, leading to potential data inconsistencies across different services. Furthermore, the reliance on in-memory data storage posed limitations on vertical scaling and the number of nodes dedicated to specific services.

A Modernized Architecture for Scalability and Consistency

The new system addressed these limitations by consolidating multiple services into a singleapplication backed by cloud data storage. This approach simplified the architecture, improving consistency and reducing the complexity of managing distributed transactions. The responsibility for transaction management was shifted to the data storage layer, enhancing reliability and scalability.

A Multi-Layered Approach to Migration

The migration process involved a multi-layered strategy to ensurea smooth transition from the legacy system to the new one. This strategy encompassed three key phases: pre-release, release, and post-release.

Pre-Release: Shadow Validation and Backward Compatibility

Before deploying the new system, Uber implemented shadow validation to ensure consistency between the legacy and new systems. Thisinvolved sending every request to both systems and comparing their responses. Any discrepancies were logged in a dedicated observability system. This approach helped identify and resolve potential issues before the new system went live.

To minimize disruption to existing consumers, Uber adopted a backward compatibility layer. This layer maintained the old API and event contracts, allowingexisting systems to continue interacting with the legacy system while the new system was being rolled out. This gradual migration allowed consumers to transition to the new API and event models at their own pace.

Release: Zero-Downtime Deployment and Traffic Routing

The actual release phase involved a carefully orchestrated zero-downtime deployment. This was achieved by gradually routing traffic from the legacy system to the new system while ensuring both systems were operational simultaneously. This gradual transition minimized any potential disruption to user experience.

Post-Release: Monitoring and Continuous Improvement

After the migration, Uber continued to monitor the new system closely to ensure its performance andstability. This included monitoring key metrics such as response times, error rates, and data consistency. Any issues were addressed promptly to maintain the high level of service users expected.

A Successful Migration with Lessons Learned

The successful migration of Uber’s fulfillment system to a hybrid cloud environment demonstrates the company’s commitmentto innovation and continuous improvement. This complex undertaking involved overcoming numerous technical challenges and implementing a multi-layered strategy to ensure a seamless transition. The lessons learned from this project will be invaluable as Uber continues to evolve its systems and adapt to the ever-changing demands of its global operations.

This migration highlights the importance of carefulplanning, thorough testing, and a phased approach when migrating critical systems. It also underscores the value of backward compatibility layers in minimizing disruption to existing consumers during major system upgrades. As Uber continues to innovate and grow, its experience with this migration will serve as a valuable blueprint for future system modernization efforts.

【来源】https://mp.weixin.qq.com/s/SCoTaCooJ8iNrmNQI67VHg

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