福建平潭问界M7沙滩陷车事件：当事人承认错误，又定一辆M9，问界服务获赞
近日，福建平潭问界M7沙滩陷车事件持续发酵。当事人“阳明”于8月19日再次发声，承认将车停在海滩上是自己的错误，并表示“不管怎么说这是我的责任”。事件发生后，问界方面积极处理，并承诺在保险拒赔的情况下，会给予用户维修优惠，甚至将修好的车送至杭州二次交车。而当事人对问界服务表示满意，并再次选择购买了问界M9。
据IT之家此前报道，8月15日，一辆未上牌的问界新M7被开到福建平潭海滩上游玩。海水涨潮后，车主试图开出，却越陷越深，新车最终变成“泡海车”。事件曝光后，引发网友热议，不少人质疑车主行为，并对问界M7的越野性能提出疑问。
面对质疑，当事人“阳明”在8月18日回应称，工作人员透露车子已经开始拆解维修，相信4S店会极力还原维修。对于保险问题，他表示“出事情现场报保险我认为没有什么问题，能不能报按规则来就行了”。他坦言，自己对保险公司感到不满，因为想让定损员将家里老人孩子带回平潭县城安顿，却被明确拒绝，最终只能自己开车回去。
而对于问界方面，当事人则表示自己没有被公关：“人家服务就是很不错，至少给我的感觉跟保险公司是天差地别，所以我老哥又刚定了一辆M9”。
此次事件反映出，问界在售后服务方面表现出色，赢得了用户的信任。虽然当事人承认自己错误，但问界依然积极处理问题，并提供超出预期的服务，最终促成用户再次选择其产品。这或许也是问界品牌能够快速崛起的重要原因之一。
然而，事件也提醒广大车主，在驾驶车辆时，应注意安全，避免将车停放在不安全的地方，以免造成不必要的损失。同时，也希望保险公司能够更加人性化地处理事故，为客户提供更完善的服务。
英语如下：
A A A
Headline: A AA
Keywords: A A A
Content:
The recent incident of a A A A getting stuck on a beach in Pingtan, Fujian province, has continued to ferment.On August 19th, the owner, known as “Yangming,” issued a statement acknowledging that parking the car on the beach was his mistake and stated, “No matter what, it’s my responsibility.”
Following the incident, A A A responded promptly, promising to provide repair discounts to the user even if the insurance claim was rejected. They even offered todeliver the repaired vehicle to Hangzhou for a second delivery. The owner expressed satisfaction with A A A’s service and has since placed an order for an A A A.
According to previous reports from IT之家,on August 15th, a new, unregistered A A A was driven to a beach in Pingtan, Fujian, for recreational purposes. When the tide rose, the owner attempted to drive the vehicle out, but it became increasingly stuck, ultimately becoming a “sea-soaked car.” The incident sparkedheated discussions online, with many questioning the owner’s actions and raising doubts about the off-road capabilities of the A A A.
In response to the criticism, “Yangming” clarified on August 18th that the vehicle had already begun to be dismantled for repairs and expressed confidence that the4S shop would do their best to restore it. Regarding the insurance issue, he stated, “I believe there’s nothing wrong with filing an insurance claim at the scene of the accident. Whether it can be filed or not should be determined according to the rules.” He admitted that he was dissatisfied with the insurancecompany because he wanted the loss assessor to take his elderly parents and children back to Pingtan County, but they refused outright, leaving him to drive back himself.
Regarding A A A, the owner stated that he had not been contacted by their public relations team: “Their service is truly excellent. Atleast, the feeling I get from them is completely different from the insurance company. That’s why my brother just placed an order for an A A A.”
This incident reflects A A A’s outstanding after-sales service, which has earned the trust of its customers. Although the owneradmitted his mistake, A A A still actively addressed the issue and provided services beyond expectations, ultimately leading to the user choosing their product again. This could be one of the key reasons for the rapid rise of the A A A brand.
However, the incident also serves as a reminder to all carowners to prioritize safety while driving and avoid parking in unsafe locations to prevent unnecessary losses. At the same time, it is hoped that insurance companies can handle accidents in a more humane manner and provide more comprehensive services to their customers.
【来源】https://www.ithome.com/0/790/770.htm
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