近期，部分使用英特尔第13/14代酷睿台式机处理器的游戏玩家遭遇了一系列困扰。在运行虚拟引擎（Unreal Engine）游戏时，处理器出现频繁崩溃，比如在使用虚拟引擎5.3的《泰坦之路》游戏中，玩家会收到弹出窗口警告可能出现的游戏崩溃。这并非英特尔处理器首次遭遇此类问题。澳大利亚游戏视觉特效工作室ModelFarm的内部人员报告称，英特尔酷睿i9 13900K和14900K的故障率高达50%，因此考虑转向AMD锐龙9 9950X以求得稳定的生产环境。
英特尔针对第13/14代酷睿处理器的使用反馈发布声明，指出处理器不稳定的原因主要源于运行电压过高。通过对退回处理器的分析，确定过高的运行电压是导致部分第13/14代台式机处理器不稳定问题的源头。过高的电压源自微代码算法错误，导致向处理器发送了错误的电压请求。英特尔将提供微代码补丁来修复这一问题，并计划在8月中旬完成全面验证后向合作伙伴分发补丁，以解决处理器的不稳定情况。
然而，根据外媒The Verge的报道，如果用户的第13/14代酷睿处理器已经出现崩溃，英特尔提供的补丁可能无法修复损坏，且损坏可能是永久性的。另一家媒体Tom’s Hardware也引用了不愿透露姓名的知情人士的说法，称英特尔相关处理器的任何性能下降都是不可逆的。The Verge向英特尔发言人验证这一说法时，英特尔表示补丁将从一开始就能阻止这种情况发生。但如果CPU已经损坏，更换它可能是最好的选择，而非通过调整BIOS设置来缓解问题。
值得注意的是，英特尔的不稳定问题不仅限于K系列处理器，还可能影响默认65W TDP的非K版本。此外，氧化制造问题也是导致处理器不稳定的一个因素，尽管英特尔尚未指定具体的修复日期。
面对这一系列问题，英特尔表示既不会对相关处理器进行召回，也不会在验证更新期间停止销售，但承诺会为用户提供必要的支持。受影响的不仅仅是桌面CPU，移动笔记本CPU也可能面临类似的问题。然而，英特尔强调，用户无需担心无形的性能衰减，如果目前没有遇到相关问题，8月中旬提供的补丁将对使用中的相关处理器起到有效的预防作用。
### 结论：AMD或成优选
面对英特尔处理器的不稳定和潜在的不可逆损坏问题，越来越多的用户开始考虑转向AMD的产品。AMD锐龙9 9950X凭借其稳定性和性能，成为了许多用户的首选。对于面临处理器问题的用户而言，选择更稳定、性能可靠的处理器，成为了保障游戏体验和工作效率的重要决策。
英语如下：
### Intel’s 13/14 Generation Core Desktop CPU Crash Issues: AMD Takes the Lead as Preferred Choice with Patch Fixes on the Way
Recent issues have plagued gamers utilizing Intel’s 13/14 generation Core desktop processors. While playing games built on the Unreal Engine, such as the game “Terra Fall” using Unreal Engine 5.3, players have encountered frequent crashes, as indicated by pop-up warnings of potential game crashes. This is not the first time Intel processors have faced such challenges. Internal reports from the Australian visual effects studio ModelFarm suggest that up to 50% of the Intel Core i9 13900K and 14900K processors have experienced failures, prompting a shift towards AMD’s Ryzen 9 9950X to ensure stable production environments.
Intel has issued a statement regarding the feedback from the use of its 13/14 generation Core processors, attributing the instability primarily to excessively high operating voltages. By analyzing returned processors, it was determined that the high voltages were the source of instability in certain 13/14 generation desktop processors, stemming from errors in the microcode algorithm that led to incorrect voltage requests being sent to the processor. Intel plans to provide a microcode patch to fix this issue, with the goal of distributing it to partners by mid-August following comprehensive validation to address the processor’s instability.
However, The Verge’s report suggests that if a user’s 13/14 generation Core processor has already crashed, the provided Intel patch might not repair the damage, which could be permanent. Tom’s Hardware also cited an anonymous source who stated that any performance decrease in the related Intel processors is irreversible. When The Verge verified this claim with an Intel spokesperson, the statement was that the patch would prevent such issues from occurring from the start. However, if the CPU is already damaged, replacing it might be the best course of action rather than adjusting BIOS settings to mitigate the issue.
Notably, Intel’s instability concerns are not limited to K-series processors but also affect non-K versions with a default 65W Thermal Design Power (TDP). Additionally, oxidation manufacturing issues are contributing factors to the processors’ instability, though Intel has not specified a specific date for addressing these concerns.
In response to these issues, Intel asserts it will neither recall the affected processors nor halt sales during the validation period. Instead, it promises to provide necessary support. It’s important to note that the problems are not exclusive to desktop CPUs; mobile laptop CPUs might also face similar challenges. However, Intel reassures users that they do not need to worry about potential, unseen performance degradation. If users are not currently experiencing related issues, the patch to be provided in mid-August will effectively prevent problems for the processors currently in use.
### Conclusion: AMD as the Preferred Choice
Given Intel’s processor instability and the potential for irreversible damage, more users are considering AMD’s products as a safer and more reliable option. The AMD Ryzen 9 9950X, known for its stability and performance, has become a preferred choice for users facing processor issues. For those dealing with processor problems, choosing a more stable and reliable processor is a critical decision to ensure gaming experiences and work efficiency are not compromised.
【来源】https://www.jiqizhixin.com/articles/2024-07-28-3
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