中国消费者协会今日在北京发布《中国消费者权益保护状况年度报告(2023)》。报告显示，在过去一年中，全国消协组织积极作为，成功为消费者挽回经济损失高达13.7亿元人民币。这一成果体现了我国消费者权益保护工作的显著成效，为维护消费者合法权益提供了有力保障。
报告中详细介绍了消协组织在2023年采取的一系列措施，包括但不限于加强消费教育、推动立法完善、提升消费维权效率等。消协组织通过开展各类宣传活动，提高了消费者的维权意识，同时也促使企业加强自律，自觉维护市场秩序。
此外，报告还特别提到了消协组织在处理消费投诉、打击假冒伪劣商品、保障消费者个人信息安全等方面取得的突出成绩。这些努力不仅有效保护了消费者的合法权益，也为构建和谐的消费环境作出了积极贡献。
中国消费者协会表示，未来将继续深化消费者权益保护工作，加强与政府部门、行业协会以及社会各界的合作，共同推动形成全社会共同关心、支持消费者权益保护的良好氛围。同时，中消协也呼吁消费者提高自我保护能力，共同营造更加安全放心的消费环境。
英语如下：
News Title: “Consumer Groups Help Recover 1.37 Billion Yuan in Losses, Significant Achievements in Consumer Rights Protection in 2023”
Keywords: Consumer Rights Protection, Consumer Advocacy, Legal Efficiency
News Content: The China Consumer Association (CAA) released the “Annual Report on the State of Consumer Rights Protection in China (2023)” in Beijing today. The report shows that over the past year, consumer associations across the country have actively engaged in efforts to successfully recover economic losses amounting to 1.37 billion yuan for consumers. This achievement reflects the significant effectiveness of China’s consumer rights protection efforts, providing a strong guarantee for the protection of consumers’ legitimate rights and interests.
The report provides a detailed overview of the measures taken by consumer associations in 2023, including but not limited to strengthening consumer education, pushing for legislative improvement, and enhancing the efficiency of consumer rights protection. Consumer associations have raised consumer awareness of their rights through various promotional activities, while also encouraging businesses to strengthen self-discipline and maintain market order.
Additionally, the report highlights the outstanding achievements of consumer associations in handling consumer complaints, combating counterfeit and shoddy goods, and ensuring the security of consumers’ personal information. These efforts not only effectively protect consumers’ legitimate rights and interests but also make a positive contribution to building a harmonious consumption environment.
The China Consumer Association stated that it will continue to deepen consumer rights protection work and strengthen cooperation with government departments, industry associations, and the entire society to jointly promote a good atmosphere where all sectors care about and support consumer rights protection. At the same time, the CAA also calls on consumers to enhance their self-protection capabilities and jointly create a safer and more reassuring consumption environment.
【来源】http://www.chinanews.com/cj/2024/05-27/10223821.shtml
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