【北京】全球领先的客户关系管理（CRM）软件供应商Salesforce近日宣布推出其最新产品——Einstein Copilot测试版，这是一款创新的生成人工智能对话助手，旨在提升用户在Salesforce平台上的工作效率。
Einstein Copilot测试版能够根据用户的具体需求，提供个性化的建议和执行操作，如创建销售机会、管理客户关系、规划营销活动等。这款助手通过深度学习用户的操作习惯和业务流程，能够理解用户的意图并提供即时的帮助，大大减少了用户在处理日常任务时的重复劳动。
Einstein Copilot的推出，标志着Salesforce在人工智能领域又迈出了重要一步。它不仅能够提高工作效率，还能够帮助用户更好地利用Salesforce平台的数据进行分析和决策。通过直接集成到Salesforce中，Einstein Copilot能够实时了解用户的工作环境，提供更加精准的服务。
Salesforce表示，Einstein Copilot测试版目前处于公测阶段，公司将持续收集用户反馈，不断优化产品功能，以期在未来为用户提供更加智能和个性化的服务。
英语如下：
News Title: “Salesforce Unveils Einstein Copilot AI Assistant: A Game-Changer for Salesforce Users”
Keywords: AI Assistant, Salesforce, Integration
News Content:
[Beijing] Global leader in customer relationship management (CRM) software, Salesforce, recently announced the launch of its latest product, the Einstein Copilot beta, an innovative generative artificial intelligence dialogue assistant designed to enhance the efficiency of users on the Salesforce platform.
The Einstein Copilot beta can provide personalized suggestions and execute actions based on the user’s specific needs, such as creating sales opportunities, managing customer relationships, and planning marketing activities. Through deep learning of the user’s operational habits and business processes, the assistant can understand the user’s intent and provide immediate assistance, significantly reducing repetitive labor in handling daily tasks.
The introduction of Einstein Copilot marks another significant step in Salesforce’s foray into the world of artificial intelligence. It not only enhances efficiency but also helps users make better use of the data in the Salesforce platform for analysis and decision-making. By directly integrating into Salesforce, Einstein Copilot can understand the user’s working environment in real-time and provide more precise services.
Salesforce stated that the Einstein Copilot beta is currently in a public testing phase, and the company will continue to collect user feedback to continuously optimize product features with the aim of providing more intelligent and personalized services to users in the future.
【来源】https://siliconangle.com/2024/02/27/salesforce-launches-einstein-copilot-ai-assistant-beta/
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