全球领先的客户关系管理软件服务商Salesforce近日宣布，正式推出Einstein Copilot AI助手的测试版，这款创新工具旨在提升用户与Salesforce应用程序的交互体验。Einstein Copilot是一款高度定制化的AI对话助手，能够无缝融入Salesforce的各个应用之中，为用户提供智能化的支持。
据官方介绍，Einstein Copilot具备强大的学习和理解能力，能够理解用户在Salesforce中进行的操作上下文，进而与用户进行自然语言对话。这一特性使得用户可以通过日常的聊天方式与公司数据进行交互，极大地简化了工作流程，提高了工作效率。
这款AI助手不仅可以理解用户的需求，还能代表用户执行相应操作，例如创建报告、更新记录或是发起新的任务。这样的自动化功能有望减轻用户的工作负担，让他们能更专注于核心业务，而非繁琐的日常事务。
Einstein Copilot的推出，标志着Salesforce在将人工智能技术应用于企业服务领域的又一重大突破。通过将AI与CRM系统的深度整合，Salesforce旨在为全球企业打造更加智能化、人性化的数字化工作环境。这款测试版的发布，预示着未来企业办公将更加便捷高效，同时也为AI在商业领域的应用开启了新的篇章。
来源：SiliconANGLE
英语如下：
News Title: “Salesforce Launches Einstein Copilot: AI Assistant Ushers in a New Era of Intelligent Work”
Keywords: Salesforce, Einstein Copilot, AI Assistant
News Content: Salesforce, the world’s leading customer relationship management (CRM) software provider, has recently announced the beta launch of Einstein Copilot, an innovative AI assistant designed to enhance user interaction with Salesforce applications. Einstein Copilot is a highly customized AI conversational assistant that seamlessly integrates into various Salesforce apps, providing intelligent support to users.
According to official statements, Einstein Copilot boasts strong learning and comprehension capabilities, enabling it to understand the context of users’ actions within Salesforce, and engage in natural language conversations. This feature allows users to interact with company data through everyday chat, significantly streamlining workflows and boosting productivity.
The AI assistant not only comprehends user needs but can also execute actions on behalf of the user, such as creating reports, updating records, or initiating new tasks. This automation is expected to alleviate workloads, enabling users to focus more on core business activities rather than routine tasks.
The introduction of Einstein Copilot signifies another major milestone for Salesforce in applying artificial intelligence technology to enterprise services. By integrating AI deeply into the CRM system, the company aims to create a more intelligent and user-friendly digital workspace for global businesses. The release of this beta version foreshadows a future of more efficient and convenient office work, concurrently opening a new chapter for AI applications in the business landscape.
Source: SiliconANGLE
【来源】https://siliconangle.com/2024/02/27/salesforce-launches-einstein-copilot-ai-assistant-beta/
Views: 1