据IT之家报道，电商巨头亚马逊正筹备在今年内推出一项重大更新，其标志性的人工智能语音助手Alexa将迎来付费版服务，暂定名为Alexa Plus。这一举措旨在为用户提供更高级的功能和服务，然而，据Business Insider透露，目前Alexa Plus在测试阶段的表现并不尽如人意，其人工智能能力被评价为“不及格”。
尽管亚马逊的Alexa已经广泛应用于智能家居、音乐播放和信息查询等多个领域，但其付费升级版在测试过程中暴露出AI性能的短板。据称，已经有15000名外部用户参与了名为“Remarkable Alexa”的底层语音技术测试。测试结果表明，Alexa Plus在理解和执行复杂命令、个性化服务以及与其他智能设备的协同工作等方面存在不足。
尽管面临挑战，亚马逊的这一尝试显示出其对AI领域的持续投入和对用户体验提升的承诺。对于消费者而言，这意味着未来可能需要在免费的基础服务和更先进的付费功能之间做出选择。亚马逊尚未公开Alexa Plus的具体定价和功能细节，但这一消息已经引发了业界和用户对AI技术发展与服务收费模式的讨论。
面对AI能力的质疑，亚马逊需要在正式推出前解决现有问题，以确保付费版Alexa能够满足用户对更智能、更高效语音助手的期待。这不仅是对亚马逊自身技术的一次考验，也将影响到整个智能语音助手市场的竞争格局。
英语如下：
News Title: “Amazon to Launch付费 Alexa Service This Year, but AI Capabilities Draw Scrutiny: Test Results Fall Short”
Keywords: Amazon, Alexa Plus, AI Performance
News Content: According to IT Home, e-commerce giant Amazon is preparing a major update for this year, set to introduce a premium version of its signature AI voice assistant, tentatively named Alexa Plus. This move aims to offer advanced features and services to users; however, Business Insider reports that the service has underperformed during testing, with its AI capabilities being graded as “insufficient.”
Despite Alexa’s widespread use in smart homes, music playback, and information retrieval, the paid upgrade has revealed shortcomings in its AI performance during testing. Approximately 15,000 external users participated in the “Remarkable Alexa” trial of the underlying voice technology. Test results indicate that Alexa Plus struggles with understanding and executing complex commands, personalized services, and seamless collaboration with other smart devices.
Undeterred by these challenges, Amazon’s endeavor demonstrates its continued investment in AI and commitment to enhancing user experience. For consumers, this may mean choosing between free baseline services and more advanced paid features in the future. Amazon has yet to disclose specific pricing and feature details for Alexa Plus, but the announcement has sparked industry-wide and user discussions about AI technology advancements and service pricing models.
In the face of AI capability concerns, Amazon needs to address existing issues before the official launch to ensure the premium Alexa meets users’ expectations for a smarter and more efficient voice assistant. This not only serves as a test of Amazon’s technology but will also impact the competitive landscape of the entire smart voice assistant market.
【来源】https://www.ithome.com/0/746/973.htm
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