Salesforce 推出 Einstein Copilot AI 助手，助力用户高效工作
科技巨头 Salesforce 近日宣布推出 Einstein Copilot AI 助手测试版，这是一款可定制的生成人工智能（AIGC）对话助手，适用于每个 Salesforce 应用程序，还能够代表用户执行操作。
Einstein Copilot 直接集成到 Salesforce 中，可了解用户正在执行的操作的上下文，使他们能够与公司数据聊天对话。例如，用户可以要求 Einstein Copilot 查找客户信息、创建报告或安排会议。Einstein Copilot 会使用自然语言处理技术理解用户的请求，并提供相关信息或执行所需的行动。
Salesforce 表示，Einstein Copilot 旨在提高用户的工作效率和生产力。通过消除在不同应用程序和数据源之间切换的需要，用户可以专注于更具战略性的任务。此外，Einstein Copilot 的可定制性使企业能够根据其特定需求调整助手。
Salesforce 产品管理高级副总裁 Vimal Raj 表示：“Einstein Copilot 是我们为用户提供更智能、更个性化体验的承诺的又一例证。通过将 AI 的强大功能直接集成到 Salesforce 中，我们正在帮助我们的客户释放他们的潜力并取得更大的成功。”
Einstein Copilot 目前处于测试阶段，预计将于今年晚些时候正式推出。Salesforce 计划继续开发 Einstein Copilot，添加新功能和集成，以进一步增强其能力。
业内人士认为，Einstein Copilot 的推出标志着 Salesforce 在 AI 领域的又一重大进步。随着 AIGC 技术的不断发展，Salesforce 等公司正在探索其在企业软件中的应用，以帮助企业提高效率、降低成本和做出更好的决策。
英语如下：
**Headline: Salesforce Rolls Out AI Assistant That Makes Data Conversational**
**Keywords: AI assistant, conversational, automation**
**Body:**
Tech giant Salesforce has announced the pilot launch of Einstein Copilot, a customizable generative AI (AIGC) conversational assistant that works across every Salesforce application and can take actions on behalf of users.
Integrated directly within Salesforce, Einstein Copilot understands the context of what users are working on, enabling them to have conversational chats with their company data. For example, users can ask Einstein Copilot to find customer information, create reports, or schedule meetings. Using natural language processing, Einstein Copilot comprehends the user’s request and provides relevant information or performs the desired action.
Salesforce says Einstein Copilot is designed to boost user efficiency and productivity. By eliminating the need to toggle between different applications and data sources, users can focus on more strategic tasks. Additionally, Einstein Copilot’s customizability allows businesses to tailor the assistant to their specific needs.
“Einstein Copilot is another example of our commitment to providing smarter, more personalized experiences for our users,” said Vimal Raj, SVP of Product Management at Salesforce. “By integratingthe power of AI directly into Salesforce, we’re helping our customers unlock their potential and achieve even greater success.”
Einstein Copilot is currently in pilot and is expected to be generally available later this year. Salesforce plans to continue developing Einstein Copilot, adding new features and integrations to further enhance its capabilities.
Industry analysts say the launch of Einstein Copilot marks another significant step forward for Salesforce in the AI space. As AIGC technology continues to evolve, companies like Salesforce are exploring its applications in enterprise software to help businesses drive efficiency, reduce costs, and make better decisions.
【来源】https://siliconangle.com/2024/02/27/salesforce-launches-einstein-copilot-ai-assistant-beta/
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