央行提升移动支付便利性，做好适老化、国际化服务
为进一步提升移动支付便利性，国务院办公厅近日印发《关于进一步优化支付服务提升支付便利性的意见》（以下简称《意见》）。中国人民银行有关负责人就《意见》回答了记者提问。
《意见》明确提出，要进一步提升移动支付便利性，做好适老化、国际化等服务安排。
适老化服务
《意见》要求，要加强移动支付适老化服务，为老年人提供便捷、安全的支付服务。具体措施包括：
* 优化移动支付界面，采用大字体、高对比度等设计，方便老年人操作。
* 提供语音辅助功能，帮助老年人完成支付操作。
* 设立老年人专属服务热线，为老年人提供支付咨询和帮助。
国际化服务
《意见》提出，要支持移动支付跨境使用，提升国际化服务水平。具体措施包括：
* 推动移动支付机构与境外机构合作，拓展境外支付受理范围。
*优化跨境支付结算渠道，降低跨境支付成本。
* 加强移动支付安全保障，确保跨境支付安全可靠。
中国人民银行有关负责人表示，《意见》的出台将进一步提升移动支付的便利性，满足人民群众日益增长的支付需求，促进数字经济发展。
英语如下：
**Headline:** Central Bank Acts! Mobile Payments Upgraded Again, Convenience GreatlyEnhanced
**Keywords:** Mobile payments, senior-friendly, internationalization
**News Content:** Central Bank Enhances Convenience of Mobile Payments, Improves Senior-Friendlyand International Services
In order to further enhance the convenience of mobile payments, the General Office of the State Council recently issued the “Opinions on Further Optimizing Payment Services and Enhancing Payment Convenience” (hereinafter referred to as the “Opinions”). A relevant official from the People’s Bank of China answered reporters’ questions about the”Opinions.”
The “Opinions” clearly state that the convenience of mobile payments should be further enhanced, and service arrangements such as senior-friendly and internationalization should be improved.
**Senior-Friendly Services**
The “Opinions” require that senior-friendly mobile payment services be strengthened to provide convenient and secure payment services for the elderly. Specific measures include:
* Optimizing the mobile payment interface, using large fonts, high contrast, and other designs to facilitate operation for the elderly.
* Providing voice assistance functions to help the elderly complete payment operations.
* Establishing a dedicated service hotline for the elderly to provide payment consultation andassistance.
**Internationalization Services**
The “Opinions” propose supporting the cross-border use of mobile payments to enhance the level of international services. Specific measures include:
* Promoting cooperation between mobile payment institutions and overseas institutions to expand the scope of payment acceptance overseas.
* Optimizing cross-border payment settlement channels to reduce cross-border payment costs.
* Strengthening the security of mobile payments to ensure the safety and reliability of cross-border payments.
A relevant official from the People’s Bank of China said that the issuance of the “Opinions” will further enhance the convenience of mobile payments, meet the growing payment needs of the people, and promote the development of the digital economy.
【来源】http://www.chinanews.com/cj/2024/03-07/10176284.shtml
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