人工智能客户呼叫解决方案提供商CloudTalk近日完成了2800万美元的B轮融资。此次融资由KPN Ventures和Lead Ventures共同领投，现有投资者包括Point Nine Capital、henQ、Presto Ventures和Orbit Capital。据悉，CloudTalk将利用这笔资金进一步开发其AI呼叫技术，并扩大其在全球市场的业务范围。
作为一家专注于提供AI呼叫解决方案和呼叫中心软件的公司，CloudTalk一直致力于通过技术创新来优化客户服务体验。其产品通过自动化的呼叫流程和智能路由功能，帮助企业提高工作效率，降低运营成本。此外，CloudTalk的AI呼叫技术还能够根据客户的反馈和行为数据，为企业提供更加精准的市场定位和客户分析。
CloudTalk的CEO兼联合创始人Jonasoft表示：“我们很高兴看到CloudTalk在短时间内获得了如此规模的融资。这不仅是对我们团队的认可，更是对我们产品和服务的高度评价。我们将利用这次融资的机会，继续深耕AI呼叫技术，为客户带来更加智能化的解决方案。”
With the completion of this round of financing, CloudTalk is expected to further enhance its AI call technology and expand its business globally. As an AI-driven customer call solution provider, CloudTalk has been dedicated to optimizing customer service experiences through technological innovation. Its products offer automated call processes and intelligent routing functions, helping businesses improve efficiency and reduce operating costs. In addition, the AI call technology of CloudTalk provides more precise market positioning and customer analysis for enterprises based on feedback and behavioral data from customers.
CEO and co-founder of CloudTalk Jonasoft said, “We are thrilled to see such a significant round of financing for CloudTalk in a short period of time. It’s not only a recognition of our team, but also a high evaluation of our products and services. We will use this financing opportunity to continue to delve into AI call technology and bring more intelligent solutions to our customers.
【来源】https://tech.eu/2024/01/17/cloudtalk-raises-28m-in-series-b-funding-for-ai-powered-communication/
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