近日，受雨雪天气影响，列车晚点现象频发，给乘客出行带来诸多不便。市民王女士就遭遇了这样的困扰。4日上午，王女士计划从巢湖乘坐G7449列车到芜湖站中转回南京，却因列车晚点未能按时到达，导致她错过了下一班列车。随后，王女士改签了从芜湖南站出发的车票，却因离芜湖站较远且天气恶劣，最终放弃了出行。
王女士表示，她想退票却被告知不可以退，同时还无法重新购买一张车票。这让她的出行计划受到了严重影响。类似的情况还发生在其他乘客身上，他们纷纷抱怨恶劣天气和列车晚点给他们带来的困扰。
针对这一情况，铁路部门表示，将加大力度应对雨雪天气对列车运行的影响，尽量减少晚点现象。同时，他们呼吁乘客提前关注列车动态，合理安排出行计划，避免因天气原因造成的出行困扰。
Title: Train delay leads to ticket refund woes
Keywords: Train delay, Ticket refund, Adverse weather
News content:
Recently, frequent train delays caused by adverse weather have brought many inconveniences to passengers. Ms. Wang, a citizen, encountered such a problem. On the morning of April 4th, she planned to take Train G7449 from Chaohu to Wuhu Station for a transfer to Nanjing, but missed the next train due to the delay.
Afterward, Ms. Wang changed her ticket to leave from Wuhu South Station, but due to the relatively far distance and the harsh weather, she gave up her trip. Ms. Wang wanted to refund her ticket but was told that it was not allowed, and she also couldn’t buy a new ticket. This severely affected her travel plan. Similar situations also occurred to other passengers, who complained about the inconvenience caused by the bad weather and train delays.
In response to this situation, the railway department said that they will step up efforts to deal with the impact of adverse weather on train operations, try to reduce delay incidents, and urge passengers to pay attention to train dynamics in advance to arrange their travel plans properly to avoid travel troubles caused by weather reasons.
【来源】http://www.chinanews.com/sh/2024/02-05/10159139.shtml
Views: 1