全国铁路春运今日启动：预计发送旅客 4.8 亿人次，同比增长 37.9%
1月26日，中国铁路微平台宣布，2024年春运正式启动，为期40天，自1月26日至3月5日。据悉，今年春运是疫情防控平稳转段后的首个常态化春运，预计铁路客流将出现探亲流、学生流、务工流、旅游流叠加，呈现总体高位运行和节前相对平稳、节后相对集中的特点。
据统计，今年春运全国铁路预计发送旅客4.8亿人次，日均1200万人次，同比2023年春运增长37.9%。其中，1月26日春运首日全国铁路预计发送旅客1060万人次。为确保旅客顺利出行，国铁集团推出8项便民利民服务保障举措，包括科学安排运力供给、提升旅客购票体验、加强出行信息服务、优化铁路站车服务、营造文明出行环境、实施票价优惠政策、保障重点物资运输和确保铁路安全畅通。
国铁集团表示，将根据客流趋势每日动态调整票额分配策略，兼顾长途和短途旅客出行需求，及时将票额投放至客流需求较大的车站，最大限度保障旅客出行需求。同时，用好铁路12306候补购票、在线选铺、购票信息预填、起售订阅通知等功能，进一步改善旅客购票体验。此外，还将加强铁路12306售票系统日常运维和安全监控，提升应对超大访问量的能力，确保系统安全稳定运行。
在出行信息服务方面，国铁集团将加强老幼病残孕重点旅客服务，旅客可通过车站服务台、12306客户端和热线电话、“铁路畅行码”等多种方式预约。动车组列车实现“铁路畅行码”全覆盖，旅客扫码即可获取客运服务、旅行资讯、交通接驳、酒店预订等信息，办理列车餐饮选购、补票升席、查找遗失品等业务。同时，用好互联网订餐功能，开展互联网订餐的车站拓展至80个，覆盖全国铁路枢纽和客流较大车站，旅客在列车上能够品尝到各地美食。
在铁路站车服务方面，国铁集团将巩固车站畅通工程，优化进出站流线，根据客流情况及时动态增加安检、验证通道，旅客进站、候车、乘降、出站更加顺畅便捷。提前优化车站商业设施布局，为旅客释放更多候车空间，增加站车充电设施，做好卫生保洁、通风消毒工作。此外，全国提供便捷换乘服务的车站达120个，旅客中转换乘更加方便快捷。各地铁路部门与市政交通部门加强沟通，科学调度地铁、公交、出租车等公共交通资源，打通旅客出行服务“最后一公里”。
在营造文明出行环境方面，国铁集团将广泛开展“温馨春运、文明相伴”主题宣传活动，与广大旅客共建共享温馨安静的列车旅行环境。大力倡导文明出行，在客流较大的重点车站增加志愿者服务人员，为旅客提供文明引导、服务咨询、帮扶救助等服务。同时，联合铁路公安及时劝阻霸座、喧哗等不文明行为，维护良好乘车秩序。春节、元宵期间部分站车将举办丰富多彩的文化活动，营造喜庆祥和的节日氛围。
在票价优惠政策方面，国铁集团将充分利用运力资源，引导旅客错峰出行，春运期间铁路部门对部分非紧张时段、方向列车加大了打折优惠力度，普速列车最低折扣为2折，动车组列车最低折扣为3折。
在保障重点物资运输方面，国铁集团将发挥铁路集中统一调度指挥优势，提升货运保通保畅能力，全力保障粮食、春耕、节日用品等国计民生重点物资运输。加大发电、供暖用煤保供运输力度，确保铁路直供电厂存煤稳定在20天以上，为人民群众安全温暖过冬提供保障。同时，开好中欧班列、西部陆海新通道班列，保障国际产业链供应链稳定畅通。
在确保铁路安全畅通方面，国铁集团将加强设备设施巡查维护，确保铁路大动脉安全畅通。积极防范应对低温雨雪冰冻灾害，加强值班值守，及时发布预警信息，超前采取预防性措施，主动规避风险。在主要铁路干线和枢纽储备内燃机车和救援人员，确保应急有备。加大车站安检查危力度，防止禁限物品进站上车。
中国铁路微平台提醒广大旅客朋友：请通过铁路官方渠道购票，认准12306官方网站和“铁路12306”官方App,同时确认票款的收款方为“中国铁路网络有限公司”，避免后续如需退票、改签时无法收到应退款项。
英语如下：
Title: National Railway Spring Festival Transport Starts: Expected to Send 480 Million Passengers, a Year-on-Year Increase of 37.9%
Keywords: Spring Festival transportation, railway, passengers
News Content: The National Railway Spring Festival Transport Starts Today: Expected to Send 480 Million Passengers, a Year-on-Year Increase of 37.9%
On January 26, China Railway Microplatform announced that the 2024 Spring Festival Transport had officially started for a period of 40 days from January 26 to March 5. It is reported that this year’s Spring Festival Transport is the first normal Spring Festival Transport after the smooth transition of epidemic prevention and control, and it is expected that the railway passenger flow will be a combination of family visits, student flows, employment flows, tourism flows, showing an overall high-level operation and relatively stable before the festival and relatively concentrated after the festival.
According to statistics, this year’s Spring Festival National Railway is expected to send 480 million passengers, with an average of 12 million per day, a year-on-year increase of 37.9% compared with the Spring Festival of 2023. Among them, on January 26, the first day of the Spring Festival Transport, the National Railway is expected to send 10.6 million passengers. In order to ensure passengers’ smooth travel, China Railway Group has launched eight convenient and beneficial services to ensure the safety of passengers, including scientific allocation of transport capacity, improvement of passenger ticket purchasing experience, enhancement of travel information service, optimization of railway station and vehicle services, creation of a civilized travel environment, implementation of ticket price concessions, security of key materials transportation and ensuring safe and smooth rail traffic.
China Railway Group said that it will adjust the ticket quota allocation strategy according to the passenger flow trend daily, taking into account both long-distance and short-distance passenger travel needs, and timely allocate tickets to stations with higher passenger demand to maximize passenger travel needs. At the same time, make good use of铁路 12306 waiting list purchases, online seat selection, ticket purchase information pre-fill, start notification subscriptions and other functions to further improve passengers’ ticket purchasing experience. In addition, strengthen the daily maintenance and security monitoring of the铁路 12306 ticketing system to enhance its ability to cope with super large visit volumes and ensure system security and stability.
In terms of travel information services, China Railway Group will strengthen the service for key groups such as the elderly, children, the disabled, pregnant women and mothers with young children. Passengers can book tickets through the station service counters, 12306 client terminals and hotlines, as well as “Railway Travel Code” in various ways. High-speed EMU trains have implemented full coverage of “Railway Travel Code”, passengers can scan the code to obtain passenger services, travel information, transportation connections, hotel reservations, etc., handle booking meals for trains, add seats, look for lost items and so on. At the same time, make good use of Internet ordering food functions to expand the number of stations offering Internet ordering to 80 stations across the country’s main railway hubs and passenger-intensive stations, allowing passengers to taste local delicacies on trains.
In terms of railway station and vehicle services, China Railway Group will consolidate the construction of station access engineering, optimize the flow lines at entry and exit points, add or adjust security checkpoints and verification channels according to passenger flow conditions in a timely manner to ensure smoother and more convenient passenger entry and exit. Preemptively optimize the layout of commercial facilities at stations to release more waiting space for passengers, increase charging facilities at stations for electric vehicles and carry out sanitation cleaning and ventilation disinfection work. In addition, there are 120 stations providing convenient transfer services around the country where passengers can transfer conveniently and quickly. Local railway departments should work closely with municipal traffic departments to scientifically dispatch public transport resources such as subways, buses and taxis to connect passengers’ travel services “at the last mile”.
In terms of creating a civilized travel environment, China Railway Group will extensively launch the theme publicity activities of “Warm Spring Festival Travel and Civilized Accompanying”, working together with passengers to build a warm and quiet train travel environment. Vigorously promote civilized travel by increasing volunteer service personnel at key stations during peak passenger periods to provide passengers with civilized guidance, service consultations, assistance and support services. At the same time, jointly request railway police to dissuade bad behavior such as smoking or talking loudly in order to maintain a good traveling atmosphere. During the Spring Festival and Lantern Festival holidays, some stations will hold colorful cultural activities to create a festive atmosphere for celebrations.
In terms of ticket price concessions, China Railway Group will fully utilize transport resources to guide passengers to avoid peak travel times and implement discounts on certain non-critical routes and directions during the Spring Festival period. The lowest discount rate for ordinary speed trains is set at 2折 (1/5 off), while for high-speed EMU trains it is set at 3折 (1/3 off).
In terms of ensuring the safety and smooth operation of key materials transportation such as grain and coal for people’s livelihood during the Spring Festival period, China Railway Group will give full play to its centralized unified dispatching advantages for rail freight transportation and enhance its ability to ensure safe and smooth passage of goods. Strengthen efforts to ensure sufficient supply of coal for power generation plants during peak winter months by strengthening support for electricity supply in coal-fired power plants. Ensure stable stock levels of direct electricity supply plants above 20 days in advance by increasing support for railway freight transport. Open up new routes for China-Europe intermodal trains and western land-sea new corridors to ensure stable and smooth international industrial chains and supply chains during the Spring Festival period.
In terms of ensuring safe and smooth rail traffic operation during emergencies such as cold rain and snow weather or ice jams on main rail lines or at major railway junctions or substations, China Railway Group will strengthen equipment inspection and maintenance to ensure that rail arteries are safe and unblocked. Actively prevent and respond to ice jams by strengthening emergency preparedness through early warning systems such as sensors on tracks and platforms or through communication with meteorological agencies in case of sudden changes in weather conditions. Prepare necessary emergency supplies such as firefighting equipment and first aid kits at each railway station or substation in case of emergencies. Strengthen safety inspections of rolling stock at all times to detect potential safety hazards in a timely manner.
【来源】https://www.ithome.com/0/747/364.htm
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