近日，有网友反映小鹏汽车部分车型无法续保的问题。对此，小鹏汽车进行了回应。据小鹏汽车表示，目前中国车险市场并不存在因“车型问题”而不予承保的情况，目前小鹏全系车型均可正常办理车辆保险业务。针对因“车辆使用性质与保单差异”“保期内出险次数”而产生的车辆续保问题，小鹏汽车表示已第一时间安排保险专员跟进，协同客户与相关保司进行沟通、积极解决续保问题。
此外，小鹏汽车还补充了一位保险团队总监的回复：“网传拒保是车主使用性质与保单不符、出险次数过多等特殊个案，任何品牌及车型的车主，如果购买非营运车险(即家用车险)并将车辆用于营运用途、上一年度多次出险、或存在其他高风险用车行为均可能造成保险公司拒保。”
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英语如下：
Title: Xiaopeng Motors Responds to “Insurance Renewal” Problem: All Series Models can Proceed with Insurance Business Normally
Keywords: Xiaopeng Motors, insurance renewal problem, car insurance market
News Content: Recently, some netizens have reported that some models of Xiaopeng Motors are unable to renew their insurance. In response, Xiaopeng Motors stated that there is currently no situation in China’s car insurance market where insurance companies refuse to insure a vehicle due to its “model issue.” At present, all series models of Xiaopeng Motors can proceed with vehicle insurance business normally. Regarding the “vehicle renewal problem” caused by “differences between vehicle usage and insurance policies” and “accidents occurred during the insurance period,” Xiaopeng Motors stated that it had immediately arranged for insurance agents to follow up and coordinate with customers and relevant insurance companies to communicate and actively solve the renewal problems.
In addition, Xiaopeng Motors also补充了一位保险团队总监的回复：“The rumors of refusal to insure are special cases where the owner’s usage nature does not match the insurance policy, has too many accidents during the insurance period, or other high-risk driving behaviors. Any brand and model of car owners, if they purchase non-commercial vehicle insurance (i.e., household insurance) and use their vehicles for commercial purposes, have multiple accidents in the previous year, or have other high-risk driving behaviors, it may cause insurance companies to refuse to insure.”
【来源】https://www.ithome.com/0/746/377.htm
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