近日,一段关于雪乡导游强售套票的视频在网络上引发广泛关注。视频中,导游因未成功销售套票,竟让游客撅屁股等着。对此,涉事旅行社作出回应,表示已暂停该导游的带团工作,并正在进行调查处理。
据悉,事发后,旅行社高度重视,迅速展开内部调查。相关负责人表示,将全面排查导游队伍,加强管理,确保游客的合法权益得到保障。同时,旅行社也将密切关注事件进展,积极配合相关部门的调查工作。
对于此次事件,广大网友纷纷表示谴责,认为导游行为严重侵犯了游客的尊严。我国旅游法明确规定,旅游者有权拒绝强制购买商品和接受有偿服务。旅行社和导游应严格遵守法律法规,为游客提供优质、安全的旅游服务。
英文翻译:
News Title: Travel agency suspends guide involved in forced ticket selling incident at Xuexiang
Keywords: Xuexiang, forced ticket selling, travel agency response, investigation and handling
News Content:
Recently, a video of a guide forcing tourists to buy tickets at Xuexiang has attracted widespread attention on the internet. In the video, the guide made tourists wait with their buttocks in the air because he failed to sell the ticket package. In response, the involved travel agency has suspended the guide’s team leadership and is currently investigating the matter.
It is reported that the travel agency attaches great importance to the incident and has launched an internal investigation. The relevant person in charge said that the agency will thoroughly check the guide team and strengthen management to protect the legitimate rights and interests of tourists. At the same time, the travel agency will also pay close attention to the progress of the event and cooperate actively with the relevant departments for investigation.
The widespread public outrage over the incident reflects that the guide’s behavior seriously infringes on the dignity of tourists. The Tourism Law of China explicitly stipulates that tourists have the right to refuse compulsory purchases and accept paid services. Travel agencies and guides should strictly abide by laws and regulations and provide tourists with high-quality and safe tourism services.
【来源】https://new.qq.com/rain/a/20240107V05SIR00
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