Salesforce, the leading CRM platform, has announced the acquisition of Airkit.ai, a customer service startup that develops an AI-powered app for automating customer service. This move aims to enhance Salesforce’s customer service capabilities by integrating Airkit.ai’s technology into its service cloud platform.
With this acquisition, Salesforce will leverage Airkit.ai’s cutting-edge AI technology to provide more intelligent and efficient customer service solutions to its customers. The integration of Airkit.ai’s technology will also help Salesforce to stay ahead of the competition in the fast-growing customer service AI market.
The acquisition of Airkit.ai is a strategic move for Salesforce, which is committed to providing the best possible customer service solutions to its customers. By combining Airkit.ai’s technology with its existing platform, Salesforce can offer more innovative and user-friendly customer service experiences.
新闻翻译：
Salesforce, 领先的客户关系管理（CRM）平台，今天宣布收购了开发自动化客户服务应用程序的初创公司 Airkit.ai。此次收购旨在通过将 Airkit.ai 的技术集成到其服务云平台中，加强其客户服务能力。
通过这一收购，Salesforce 将利用 Airkit.ai 先进的人工智能技术，为客户提供更智能、更高效的客户服务解决方案。整合 Airkit.ai 的技术也将帮助 Salesforce 在迅速发展的客户服务人工智能市场中保持领先地位。
收购 Airkit.ai 是 Salesforce 的一次战略举措，旨在为客户提供最优质的服务。通过将 Airkit.ai 的技术与其现有平台相结合，Salesforce 可以提供更具创新性和用户友好的客户服务体验。
【来源】https://www.maginative.com/article/salesforce-to-acquire-ai-customer-service-startup-airkit-ai/
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