近年来，随着电商行业的迅速发展，越来越多的电商平台进入了消费者的视野。而在众多电商平台中，京东以其独特的交易纠纷处理总则，为消费者提供了更多的选择和保障。
12月27日，京东平台规则网站显示，京东近期修订《京东开放平台交易纠纷处理总则》，新增支持用户仅退款。这意味着，消费者在京东平台上不仅可以申请换货和退货退款，现在还可以申请仅退款。而仅退款的操作模式为，消费者无需返回原商品，退款完成后，将不能对此商品再次发起退货申请。
这一举措无疑凸显了京东平台的软实力。京东平台一直以来都注重消费者的体验和平台的透明度，为消费者提供更加便捷和高效的交易纠纷处理服务，不仅为消费者提供了更多的选择，同时也提高了平台在市场上的竞争力。
作为电商行业的领导者之一，京东平台在不断创新的路上，始终以消费者为中心，不断提升自身平台软实力，为消费者带来更加便捷和高效的服务。
新闻翻译：
Title: JD.com introduces only refund policy for users, highlighting platform’s soft power
Keywords: JD.com, only refund, platform’s soft power
News content:
In recent years, the rapid development of the e-commerce industry has led to an increasing number of e-commerce platforms entering the public’s视野. Among them, JD.com has stood out with its unique transaction disputes resolution guidelines, providing consumers with more choices and guarantees.
On December 27th, JD.com’s platform rules website displayed that JD.com recently revised the “General Provisions for Handling Transaction Disputes in the Open Platform of JD.com.” This indicates that in addition to being able to apply for exchange and return refunds, consumers can now apply for only refunds on JD.com. The operation mode for only refunds requires that consumers do not need to return the original product, and the refund will be completed after which the product cannot be exchanged again.
This move clearly highlights JD.com’s platform’s soft power. JD.com has always focused on the experience of its customers and the transparency of the platform, providing more convenient and efficient transaction dispute resolution services for consumers, not only giving consumers more choices but also improving the platform’s competitiveness in the market.
As one of the leaders in the e-commerce industry, JD.com continues to innovate and always puts the customer at the center, continuously improving its platform’s soft power to provide more convenient and efficient services for consumers.
【来源】https://new.qq.com/rain/a/20231227A06X0S00
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