国家邮政局今日发布 2023 年 11 月中国快递发展指数报告，经测算，2023 年 11 月中国快递发展指数为 406.4，同比提升 20%。11 月快递发展规模指数为 502.7，同比提升 27.8%。国家邮政局预计 11 月快递业务量同比增速将在 30% 左右，业务收入将同比增长 27% 左右。11 月业务量突破 130 亿件，单月增量有望超 30 亿件，创历史新高。
一方面，行业全力保障国内“双 11”大促，累计揽收快递包裹 77.67 亿件，同比增长 25.7%。11 月 1 日和 11 月 11 日，快递包裹揽收量分别达 6.26 亿件和 6.39 亿件。另一方面，快递企业满足海外消费者“黑色星期五”与“网络星期一”多样化寄递需求，部分快递企业跨境业务量增幅超 70%。11 月，快递服务质量指数为 561.7，同比提升 16.7%。从分项指标看，快递服务公众满意度预计为 83.1 分，同比提升 1 分。重点地区 72 小时准时率预计为 80.5%，同比提升 8.2 个百分点。11 月，快递发展能力指数为 268.6，同比提升 14.5%。一是多渠道提升运输能力，二是多区域加强基础设施建设，三是多方式增强跨境保障能力。11 月，发展趋势指数为 65.4，同比提升 11.4%。预计 12 月，快递市场将平稳运行，全年迎来完美收官。
据 IT 之家了解，快递发展指数指标体系包含发展规模指数、服务质量指数、发展能力指数和发展趋势指数等 4 个一级指标和 11 个二级指标。其中，发展规模指数包括业务量和业务收入 2 个二级指标，服务质量指数包括公众满意度、72 小时准时率和用户申诉率 3 个二级指标，发展能力指数包括快递深度、网点密度、劳动生产率和支撑网络零售额等 4 个二级指标，发展趋势指数包括业务增长预期和快递资本市场预期 2 个二级指标。
新闻翻译：
Title: Record-breaking growth in China’s express delivery industry in November 2023
Keywords: November 2023, China Express Delivery Industry, Record-breaking growth
News content:
The National Postal Service has just released the 2023 November China Express Delivery Industry Report, indicating that the index has reached 406.4, a year-on-year increase of 20%. The November express delivery development scale index is 502.7, a year-on-year increase of 27.8%. The National Postal Service expects the 同比增速 of 快递 business volume to be around 30%, and the growth rate of business income to be around 27%. The number of express packages delivered in November reached 130 billion, a single-month increase of more than 30 billion, setting a new historical high.
On one hand, the industry has worked hard to ensure the smooth operation of the domestic “Singles’ Day” and “Cyber Monday” shopping festivals, with a total of 776.7 million express packages delivered, a year-on-year increase of 25.7%. On November 1st and November 11th, the number of express packages delivered was 6.26 billion and 6.39 billion, respectively. On the other hand, express companies have met the diverse shipping needs of overseas consumers for the “Black Friday” and “Cyber Monday” shopping festivals, with some cross-border business volume increasing by more than 70%. In November, the express service quality index was 561.7, a year-on-year increase of 16.7%. From the perspective of sub-indicators, the public satisfaction index for express service is expected to be 83.1, a year-on-year increase of 1 point. The 72-hour delivery rate in the focus
【来源】https://www.ithome.com/0/737/688.htm
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