Beijing, China – August 14, 2024
The Ant Group, a leading fintech giant in China, has announced its entry into the AI enterprise service market with the establishment of a new company named Digital Ant Power. This move marks the company’s strategic focus on leveraging artificial intelligence to enhance business operations across various industries.
New Venture Focused on AI to B
Digital Ant Power, based in Beijing’s Haidian District, will serve as the new hub for the Ant Group’s innovation and technology. The company aims to tap into the capital’s technological and human resources to bolster its R&D efforts, focusing on cutting-edge exploration in artificial intelligence and data elements.
Empowering Businesses with AI Solutions
The establishment of Digital Ant Power reflects Ant Group’s commitment to bridging the gap between AI technology and real-world business applications. According to Zhou Yun, the Chairman of Digital Ant Power, there is a significant potential for AI to streamline various operational aspects within businesses, including customer service, R&D, and operations.
Enterprise operations involve a vast array of tasks that can be optimized through AI. However, businesses often struggle to implement AI tools effectively without industry-specific solutions and end-to-end service delivery, Zhou Yun explained during a media briefing.
AI Applications for Enhanced Efficiency
Digital Ant Power will offer three main services to help businesses harness the power of AI:
- Smart Customer Service and Marketing: Leveraging large language models, the company will provide AI-powered cloud customer service, intelligent marketing, and training quality inspection services, aiming to reduce operational costs and improve efficiency.
- Smart Operations: Offering intelligent solutions for legal and compliance aspects, ensuring businesses operate within regulatory frameworks.
- Smart Technology Services: Utilizing the CodeFuse code large model, the company will assist businesses in intelligent research and development, lowering the barriers to entry and enhancing the usability of technology.
Real-World Impact
The company has already demonstrated the potential of its AI solutions through real-world applications. For instance, an AI customer service and marketing solution from Digital Ant Power was able to reduce the recruitment cycle from 100 days to just 0.5 days, with a 10-minute response time for customer service inquiries and a 400% surge in peak-hour service quality.
Expanding the AI Enterprise Service Market
With the launch of Digital Ant Power, Ant Group aims to bring new ideas and strength to the AI enterprise service market. We hope that Digital Ant Power can help businesses transform and upgrade their operations, bringing new perspectives and power to the AI enterprise service market, Zhou Yun concluded.
Looking Ahead
Digital Ant Power is expected to make its debut at the upcoming Outbound Conference in September, showcasing its product family and further expanding its presence in the AI enterprise service market. As the Ant Group continues to innovate and explore new frontiers in AI, businesses across various industries can look forward to leveraging cutting-edge technology to enhance their operations and drive growth.
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