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上海枫泾古镇正门_20240824上海枫泾古镇正门_20240824
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引言

在当前竞争激烈的市场环境下,创业之路充满挑战。然而,有一位假发Soho创业者,仅用7个月时间就实现了盈利,月利润高达4万元。她分享了她的创业心得,为更多创业者提供了宝贵的经验。

创业历程

这位创业者,网名Alice370,在假发行业已经深耕多年。她曾在机械行业工作,后转行从事假发行业,包括男女发块、头套、接发等。她对假发行业充满热情,并热爱外贸工作。

创业心得

  1. 信息反馈要及时:Alice370强调,作为商家,要时刻关注客户需求,及时回复客户咨询。她曾在淘宝上咨询定制产品,店家11点还在回复,让她印象深刻。这表明,让客户随时找到你,并及时解决问题,对提升客户满意度至关重要。

  2. 专业回复是关键:作为毅冰米课的学员,Alice370深知专业回复的重要性。她表示,要为客户提供一次性、清晰明了的解决方案,节约客户时间。正如冰大曾举例的沃尔玛高管,一个供应商如果能负责其20%的订单,那就是他的最爱。

  3. 了解客户需求:Alice370认为,了解客户名字,可以拉近与客户的距离。在跟进客户时,加上客户的名字,显示出对客户的尊重。这样,客户对你的印象会不断加强。

  4. 不断学习进步:Alice370注重自我学习和增值。她表示,要像活365天一样,不断学习。在工作之余,她还会听樊登讲书,学习外贸知识。

  5. 修身养性:Alice370认为,人生就像一场修行,要让自己的心态更加平和。她提到,工作和生活需要平衡,而外贸人回家后仍需关注工作,这让她感到压力。但她也提到,偶尔放松一下也是必要的。

总结

Alice370的创业经历和心得,为更多创业者提供了宝贵的经验。在竞争激烈的市场环境下,创业者要注重细节,关注客户需求,不断提升自己,才能在创业路上取得成功。


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