Southern Airlines Shortens Check-in Deadline for Four Fast Line Routesin Guangzhou
Guangzhou, August 26, 2024 – China Southern Airlines (CSN) has partnered with Guangzhou Baiyun International Airport to introduce an upgraded Southern Airlines Fast Line PLUS service forfour express routes departing from Guangzhou. Starting today, the check-in deadline for these routes, which include Beijing, Wuhan, Xi’an, and Chengdu,has been shortened from 40 minutes to 30 minutes before departure.
This move marks a significant breakthrough for CSN, following the implementation of a 40-minute check-in deadline at 21 airports across China, including Beijing, Shanghai, Urumqi, and Shenzhen, on March 31st. It also represents the first time CSN has implemented a 30-minute check-in deadline at a hub airport.
The fourupgraded routes, which see over 10 daily departures from Guangzhou, boast a 90% gate-bridge connection rate. To facilitate the new service, CSN has introduced dedicated Southern Airlines Fast Line PLUS check-in counters at Guangzhou Baiyun International Airport, featuring upgraded signage and enhanced guidance throughout the passengerjourney. The airline has also strengthened its emergency passenger support system, aiming to provide a more convenient travel experience.
Since August 18, 2023, all domestic passenger flights departing from Terminal 2 of Guangzhou Baiyun International Airport have seen their check-in deadline reduced from 45 minutes to40 minutes before departure. The latest upgrade to the Southern Airlines Fast Line service reflects CSN’s commitment to optimizing internal processes and enhancing information coordination. The airline has achieved this by strengthening the seamless connection and collaboration between various operational stages, including check-in, boarding, baggage sorting, ramp transportation,cargo loading, and weight and balance allocation.
While the check-in deadline at the counter has been adjusted to 30 minutes before departure for these four routes, CSN reminds passengers that the online/self-service check-in and self-service baggage drop-off deadlines remain at 40 minutes beforedeparture, while the gate closing time remains at 15 minutes before departure.
This move by CSN is expected to further enhance passenger satisfaction and streamline airport operations. By shortening the check-in deadline, the airline aims to reduce congestion at the airport and provide a smoother travel experience for passengers. The SouthernAirlines Fast Line PLUS service is a testament to CSN’s commitment to innovation and customer-centricity, ensuring a more efficient and convenient travel experience for its passengers.
【source】http://www.chinanews.com/cj/2024/08-26/10275068.shtml
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