据《IT之家》报道，苹果的全球性服务——“查找”功能，在韩国却无法正常使用，引发用户不满和广泛关注。这项旨在帮助用户找回丢失设备的便捷服务，在韩国遭遇了技术性的障碍。SBS电视台的报道指出，当韩国用户尝试使用“查找我的iPhone”功能时，只会看到一个空白屏幕。此外，即便是在iPhone手机上开启“查找”功能，显示“联系人”选项后也会迅速消失，用户无法与家人或朋友共享位置信息。更令人困惑的是，即便用户身处海外，韩国销售的iPhone也无法使用“查找”和位置共享功能。
这一现象引发了韩国用户的疑问和不满，一些用户甚至发起了一人示威活动，并向国会提交了国民同意请愿书，要求苹果公司对此进行解释。据《IT之家》报道，韩国用户最初猜测问题可能与地图数据出口限制、位置信息法规等因素有关，但韩国放送通信委员会等相关部门并未找到限制苹果服务的法律或政策依据。
值得注意的是，尽管“查找”功能在韩国遭遇技术障碍，但苹果仍在韩国销售依赖于该功能的AirTags追踪器。苹果公司对此限制原因尚未公开回应，这一情况加剧了用户对公平服务的期待和不满。
这一事件不仅反映了全球科技巨头在不同国家和地区面临的技术和法律挑战，也突显了用户对跨地区服务一致性的期望。苹果公司作为全球科技领军企业，面对此类问题应积极与用户沟通，寻找解决方案，以维护其在全球范围内的品牌形象和用户信任。
英语如下：
Title: Apple’s “Find” Feature Banned in South Korea, Users Petition for Explanation
According to IT之家, Apple’s global service, the “Find” feature, is currently unable to be used properly in South Korea, leading to user dissatisfaction and widespread attention. This service, designed to help users locate lost devices, is encountering technical obstacles in the country. As reported by SBS TV, when South Korean users attempt to use the “Find My iPhone” feature, they only see a blank screen. Moreover, even when the “Find” feature is turned on in an iPhone, the “Contacts” option disappears almost instantly, preventing users from sharing their location with family or friends. The most puzzling part is that even if users are overseas, the “Find” and location sharing features of iPhones sold in South Korea cannot be used.
This situation has sparked questions and dissatisfaction among South Korean users, with some even organizing a one-person protest and submitting a National Petition to the National Assembly, demanding an explanation from Apple. As reported by IT之家, South Korean users initially speculated that the issue might be related to restrictions on map data exports, location information regulations, and other factors, but relevant agencies in South Korea, such as the Korea Communications Commission, have not found any legal or policy basis for limiting Apple’s services.
Notably, despite the technical difficulties with the “Find” feature in South Korea, Apple is still selling location-dependent AirTags trackers in the country. Apple has yet to publicly respond to the reason for this restriction, which has exacerbated user expectations and dissatisfaction for fair service.
This incident not only reflects the global tech giant’s challenges in different countries and regions in terms of technology and law, but also highlights users’ expectations for consistency in services across regions. As a global technology leader, Apple should actively communicate with users to find solutions to maintain its brand image and user trust worldwide.
【来源】https://www.ithome.com/0/784/450.htm
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