中新网5月27日电 安徽芜湖市镜湖区市场监督管理局27日在官方微信发布通报称，5月25日，镜湖区市场监督管理局接到警情联动，辖区某黄金店内交易双方发生纠纷。据举报人称，其在卖出黄金时遭遇称重缺斤短两的情况。
据通报内容显示，事发当日，消费者李先生（化名）在芜湖市镜湖区某黄金店内出售了一枚黄金戒指。交易过程中，店方使用了店内自有的电子秤进行称重，并将黄金戒指以现金方式进行了结算。事后，李先生怀疑称重过程中存在问题，遂向镜湖区市场监督管理局进行了举报。
接到举报后，市场监督管理局迅速介入调查。经过对店内称重设备进行检测，发现该设备确有称重误差，且误差范围在可接受范围内。但鉴于此次纠纷涉及金额较大，市场监督管理局决定对店内所有黄金商品进行全面检查。
目前，市场监督管理局已经对该黄金店下达了整改通知书，要求其立即停止使用存在问题的电子秤，并更换为符合国家标准的新秤。同时，市场监督管理局还要求店方对所有黄金商品进行重新称重，并确保商品质量和称重准确性。
市场监督管理局表示，将继续跟踪此次事件的处理情况，确保消费者权益不受侵害。同时，提醒广大消费者在购买黄金等贵重物品时，应选择信誉良好的商家，并保存好购物凭证，以备不时之需。
对于此次纠纷的处理结果，市场监督管理局将及时向社会公布，并呼吁市民如遇类似问题，可及时向当地市场监督管理局举报，共同维护市场秩序。
英语如下：
Title: Dispute at Gold Shop in Wuhu: Official Intervention Over Weighing Discrepancies
Keywords: Gold Shop, Dispute, Market Supervision
Content:
CGTN Net, May 27, 2023 – The Market Supervision and Administration Bureau of Jinghu District, Wuhu City, Anhui Province, issued a notice on its official WeChat account on May 27, stating that on May 25, the bureau received a joint alert from the police regarding a dispute between the buyer and seller at a gold shop in the district. According to the complainant, there was a discrepancy in the weight of the gold during the sale.
The notice indicates that on the day of the incident, consumer Li Mister (pseudonym) sold a gold ring at a gold shop in Jinghu District, Wuhu City. During the transaction, the shop used its own electronic scale for weighing and settled the gold ring in cash. Afterward, Li Mister suspected that there was a problem with the weighing process and reported it to the Jinghu District Market Supervision and Administration Bureau.
Upon receiving the complaint, the bureau promptly launched an investigation. Tests on the shop’s weighing equipment revealed a weight deviation, which was within an acceptable range. However, given the significant amount involved in the dispute, the bureau decided to conduct a comprehensive check of all gold items in the shop.
At present, the Market Supervision and Administration Bureau has issued a rectification notice to the gold shop, ordering it to immediately stop using the faulty electronic scale and replace it with a new one that meets national standards. The bureau also requires the shop to reweigh all gold items and ensure the quality and accuracy of the weighing.
The bureau stated that it will continue to monitor the progress of the case and ensure that consumer rights are not infringed. At the same time, it reminded consumers to purchase gold and other precious items from reputable merchants and to keep shopping receipts for future reference.
The Market Supervision and Administration Bureau will promptly release the outcome of the dispute to the public and urged citizens to report similar issues to their local market supervision and administration bureaus to jointly maintain market order.
【来源】http://www.chinanews.com/sh/2024/05-27/10223916.shtml
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