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【吉隆坡4月11日电】马来西亚航空公司旗下子公司峇迪航空今日发表官方声明,坚决否认在近期一起航班遗失物品调查中存在“针对特定国籍”的行为。该公司表示,4月9日进行的这起调查严格遵循了“标准安全协议”,旨在保障所有旅客的安全与权益,而非针对任何特定国家或群体。

声明中指出,峇迪航空一直秉持公平公正的服务原则,对所有旅客一视同仁。在此次事件中,航空公司接到旅客关于遗失物品的报告后,立即启动了常规的安全调查程序,以确定物品的下落并防止潜在的安全风险。这一行动是基于对所有乘客安全的考虑,而非基于国籍的偏见。

“我们理解公众对安全问题的关注,”峇迪航空在声明中强调,“但我们必须澄清,我们的行动始终以事实为依据,按照国际民航组织和马来西亚民航局的指导方针进行。”同时,公司承诺将持续改进服务,确保为全球旅客提供安全、舒适的飞行体验。

此前,有媒体报道称该调查可能针对特定国籍旅客,引发了外界的广泛关注。对此,峇迪航空表示,将与相关媒体进行沟通,以正视听,并呼吁公众理解航空公司在处理此类事件时的严谨态度和必要程序。

此次事件再次凸显了航空安全的重要性,同时也强调了航空公司需在处理类似情况时保持透明度和公正性。峇迪航空表示,将继续与各利益相关方保持紧密合作,以提升航空安全标准,维护旅客的权益。

英语如下:

**News Title:** “Batik Air Denies Focusing on Specific Nationalities in Lost Item Probe, Stresses Adherence to Safety Protocols”

**Keywords:** Batik Air, lost items, standard safety protocols

**News Content:**

*Kuala Lumpur, April 11 -* Batik Air, a subsidiary of Malaysia Airlines, issued an official statement today firmly denying any allegations of targeting specific nationalities in a recent investigation into lost items on one of its flights. The airline asserts that the inquiry conducted on April 9 adhered strictly to “standard safety protocols,” aiming to ensure the safety and rights of all passengers, not any particular nation or group.

The statement highlighted that Batik Air consistently upholds principles of fairness and equality, treating all passengers equally. In response to reports of lost items, the airline promptly initiated standard safety investigation procedures to locate the items and prevent potential security risks. This action was taken in the interest of passenger safety, not as a result of any national bias.

“We understand the public’s concern regarding safety issues,” Batik Air emphasized in the statement, “but we must clarify that our actions are always fact-based and guided by the International Civil Aviation Organization and the Civil Aviation Authority of Malaysia’s guidelines.”

Addressing media reports suggesting the probe targeted certain nationalities, Batik Air said it would engage with the concerned media outlets to set the record straight and called for public understanding of the airline’s rigorous approach and necessary procedures in such matters.

This incident underscores the significance of aviation safety and the need for transparency and impartiality when dealing with such situations. Batik Air vowed to continue collaborating closely with all stakeholders to enhance safety standards and protect passengers’ rights.

【来源】http://www.chinanews.com/gj/2024/04-11/10197104.shtml

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