【北京，中国】近日，专注于AI客户支持和企业知识库的初创公司Ask-AI宣布成功完成了一轮1100万美元的A轮融资，此轮融资由知名投资机构Leaders Fund领投，Vertex Ventures、State of Mind Ventures以及GTM Fund等多家投资机构参与跟投。此次融资将进一步推动Ask-AI在人工智能技术领域的研发和市场拓展。
Ask-AI推出的创新产品是一款基于Chrome浏览器的插件，该插件旨在帮助企业优化重复性工作流程，提升知识管理效率，并更深入地理解客户的需求。通过利用先进的人工智能技术，该插件能够自动化处理日常的客户支持任务，减轻员工的工作负担，同时确保服务质量和响应速度。
据VentureBeat报道，Ask-AI的解决方案已经在多个行业得到了广泛应用，帮助企业提升了客户满意度和内部运营效率。此次融资的成功，不仅彰显了投资者对AI在客户服务领域应用的看好，也预示着Ask-AI将在未来持续引领企业利用AI技术提升工作效率的新趋势。
Ask-AI的首席执行官表示：“我们非常荣幸能得到这些顶级投资机构的认可。这笔资金将使我们能够加速产品创新，扩大团队规模，并为全球更多的企业提供智能、高效且个性化的客户支持解决方案。”
随着AI技术的不断发展，Ask-AI的创新实践为众多企业提供了新的思考方向，如何通过AI优化工作流程，提升客户体验，已经成为现代企业关注的焦点。此次A轮融资的成功，无疑为Ask-AI的未来发展注入了更强的动力，同时也为AI在企业级应用中开辟了新的可能。
英语如下：
**News Title:** “Ask-AI Raises $11 Million in Series A Funding, Pioneering a New Era for AI Assistants in Enterprises”
**Keywords:** AI customer support, Series A funding, $11 million
**News Content:**
**Beijing, China** — Ask-AI, a startup specializing in AI customer support and enterprise knowledge management, recently announced the successful completion of an $11 million Series A funding round. The round was led by prominent investor Leaders Fund, with participation from Vertex Ventures, State of Mind Ventures, and GTM Fund, among others. This financing will fuel Ask-AI’s further advancements in AI technology and market expansion.
Ask-AI’s innovative product is a Chrome browser plugin designed to optimize repetitive work processes and enhance knowledge management for businesses, while better understanding customer needs. Leveraging advanced AI technology, the plugin automates routine customer support tasks, alleviating employee workload, and ensuring service quality and responsiveness.
According to VentureBeat, Ask-AI’s solutions have been widely adopted across multiple industries, boosting customer satisfaction and internal operational efficiency. The successful funding round not only underscores investors’ confidence in AI applications for customer service but also forecasts Ask-AI’s continued leadership in driving the trend of AI-driven efficiency improvements in the corporate world.
The CEO of Ask-AI remarked, “We are thrilled to have the backing of these leading investors. This capital will enable us to accelerate product innovation, expand our team, and provide more businesses worldwide with intelligent, efficient, and personalized customer support solutions.”
As AI technology evolves, Ask-AI’s pioneering work offers new insights for organizations seeking to optimize workflows and enhance the customer experience. The successful Series A funding bolsters Ask-AI’s growth trajectory and opens up new possibilities for AI adoption in enterprise-level applications.
【来源】https://venturebeat.com/ai/ask-ai-gets-11m-to-advance-customer-support-and-more-with-ask-chrome-extension/
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