今日消息，AI领域的创新之星CloudTalk成功完成了2800万美元的B轮融资，本次融资由KPN Ventures和Lead Ventures两大知名投资机构联合领投。这一轮融资也得到了现有投资者Point Nine Capital、henQ、Presto Ventures以及Orbit Capital的积极参与和持续支持。据Tech.eu报道，CloudTalk作为一家专注于人工智能呼叫解决方案和呼叫中心软件的公司，此次资金注入将为其技术升级和市场拓展提供强大动力。
CloudTalk以其智能化的呼叫系统和高效能的呼叫中心软件在业界树立了良好的口碑。通过AI技术，公司能够提供个性化的客户服务，提升沟通效率，降低运营成本。此次融资的成功，不仅彰显了投资者对CloudTalk业务模式和市场前景的信心，也预示着AI在客户服务领域的应用将进一步深化。
CloudTalk的B轮融资将主要用于产品研发，旨在打造出更加先进、适应市场需求的AI呼叫解决方案。同时，公司还将加快全球市场布局，扩大服务覆盖范围，以满足全球企业对智能化客服解决方案日益增长的需求。
随着数字化转型的加速，CloudTalk的未来发展前景一片光明。此次融资后，我们有理由期待CloudTalk在AI客服领域带来更多的创新和突破，为全球企业提供更智能、更便捷的通讯服务。
英语如下：
News Title: “CloudTalk AI Call Software Secures $28 Million in Series B Funding, Pioneering a New Era in Intelligent Customer Service”
Keywords: CloudTalk, AI Call, $28 Million Funding
News Content: Today, CloudTalk, the shining star in the AI domain, has successfully closed a $28 million Series B funding round, led by prominent investors KPN Ventures and Lead Ventures. Existing backers Point Nine Capital, henQ, Presto Ventures, and Orbit Capital also actively participated and continued their support. As reported by Tech.eu, CloudTalk, a company specializing in AI-powered call solutions and call center software, will leverage this injection of capital to fuel technological advancements and market expansion.
Renowned for its intelligent call system and high-performance call center software, CloudTalk has built a solid reputation in the industry. By leveraging AI, the company delivers personalized customer service, enhances communication efficiency, and reduces operational costs. The successful funding round underscores investors’ confidence in CloudTalk’s business model and market potential, forecasting a deeper integration of AI in customer service.
The funds from this Series B round will primarily be allocated to product development, aiming to create even more advanced and market-adaptive AI call solutions. Furthermore, CloudTalk will accelerate its global market presence, broadening its service coverage to cater to the growing demand for intelligent customer service solutions worldwide.
With the acceleration of digital transformation, CloudTalk’s future outlook is bright. Following this funding, we can anticipate more innovations and breakthroughs from CloudTalk in the AI customer service space, providing smarter and more convenient communication services to global enterprises.
【来源】https://tech.eu/2024/01/17/cloudtalk-raises-28m-in-series-b-funding-for-ai-powered-communication/
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