民航华东地区管理局近日对智行平台进行了约谈，对该平台的经营者上海蒜芽信息科技有限公司提出了相关要求。据了解，智行APP多次违反了《公共航空运输旅客服务管理规定》。
根据民航华东地区管理局的通报，智行APP存在多个违规问题。首先，该平台在航空销售网络方面存在违规行为。其次，智行APP在旅客服务方面也存在问题，违反了相关管理规定。此次约谈的目的就是要求智行平台整改违规行为，确保航空销售网络的合规运营，保障旅客的合法权益。
智行APP作为一家航空销售网络平台，其经营者上海蒜芽信息科技有限公司应当遵守《公共航空运输旅客服务管理规定》的相关规定，确保平台的合法合规运营。此次约谈对于智行平台来说是一次警示，也是一次机会，他们应当认真对待约谈的要求，积极整改违规问题，提升服务质量，保障旅客的合法权益。
此外，智行平台也应当加强自身的内部管理，建立健全的运营机制，加强对平台上航空产品信息的审核，确保信息的真实性和准确性。同时，智行平台还应当加强与航空公司的合作，建立良好的合作关系，共同提升航空销售网络的服务水平。
智行平台的约谈引起了广泛关注，也反映了民航华东地区管理局对航空销售网络平台合规运营的重视。未来，我们期待智行平台能够按照约谈要求，积极整改问题，提升服务质量，为广大旅客提供更加便捷、安全的航空服务。同时，我们也希望民航华东地区管理局能够加强对航空销售网络平台的监管力度，确保市场的公平竞争和旅客的合法权益。
英语如下：
News Title: Zhixing APP summoned for multiple violations, drawing attention
Keywords: summoned, Zhixing APP, violations
News Content: The Civil Aviation Administration of East China recently summoned the Zhixing platform and made relevant requirements to its operator, Shanghai Suan Ya Information Technology Co., Ltd. It is understood that Zhixing APP has repeatedly violated the Regulations on the Management of Passenger Services for Public Air Transport.
According to the briefing from the Civil Aviation Administration of East China, Zhixing APP has multiple violations. Firstly, the platform has engaged in irregular practices in the aviation sales network. Secondly, Zhixing APP has also encountered issues in passenger services, violating relevant management regulations. The purpose of this summon is to demand Zhixing platform to rectify its violations and ensure the compliant operation of the aviation sales network, safeguarding the legitimate rights and interests of passengers.
As an operator of an aviation sales network platform, Shanghai Suan Ya Information Technology Co., Ltd. should comply with the relevant provisions of the Regulations on the Management of Passenger Services for Public Air Transport and ensure the legal and compliant operation of the platform. This summon serves as a warning and an opportunity for Zhixing platform. They should take the requirements of the summon seriously, actively rectify the violations, improve service quality, and protect the legitimate rights and interests of passengers.
In addition, Zhixing platform should strengthen its internal management, establish sound operational mechanisms, enhance the review of aviation product information on the platform to ensure the authenticity and accuracy of the information. At the same time, Zhixing platform should also strengthen cooperation with airlines, establish good cooperative relationships, and jointly improve the service level of the aviation sales network.
The summon of Zhixing platform has attracted widespread attention and reflects the importance of the Civil Aviation Administration of East China to the compliant operation of aviation sales network platforms. In the future, we hope that Zhixing platform can actively rectify the problems, improve service quality, and provide more convenient and safe aviation services for the general public. Meanwhile, we also hope that the Civil Aviation Administration of East China can strengthen its regulatory efforts on aviation sales network platforms, ensuring fair market competition and the legitimate rights and interests of passengers.
【来源】http://www.chinanews.com/cj/2024/03-04/10173990.shtml
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