AI客户支持及企业知识库初创公司Ask-AI近日宣布，已完成1100万美元的A轮融资。此轮融资由Leaders Fund领投，Vertex Ventures、State of Mind Ventures、GTM Fund等参投。
Ask-AI公司推出了一款名为“企业人工智能助手”的Chrome浏览器插件，该插件主要帮助企业提高在重复性任务、知识管理以及了解客户需求方面的效率。
据悉，企业人工智能助手可以自动记录并分析客户与企业之间的互动，从而帮助企业更好地理解客户需求，并提高服务效率。此外，该插件还能帮助企业员工快速查找和整理所需的知识信息，减少员工在查找资料上的时间消耗。
Ask-AI公司表示，此轮融资将主要用于产品的研发和市场推广，以及扩充团队规模。未来，企业人工智能助手还将拓展更多功能，以满足企业在客户支持、市场营销等方面的需求。
英文标题：AI Customer Support Startup Ask-AI Raises $11M in Series A Funding
关键词：AI customer support, Ask-AI, funding
News content:
AI customer support and enterprise knowledge base startup Ask-AI recently announced that it has completed a $11 million Series A funding round. The round was led by Leaders Fund, with participation from Vertex Ventures, State of Mind Ventures, GTM Fund, and others.
Ask-AI has launched a Chrome browser plugin called “Enterprise Artificial Intelligence Assistant,” which is designed to help businesses improve efficiency in repetitive tasks, knowledge management, and understanding customer needs.
The plugin can automatically record and analyze interactions between customers and businesses, thus helping enterprises better understand customer needs and enhance service efficiency. In addition, the plugin can assist employees in quickly searching for and organizing relevant knowledge information, reducing the time spent on searching for materials.
Ask-AI said that the funds raised from this round will be used for product research and development, market promotion, and expanding the team. In the future, the Enterprise Artificial Intelligence Assistant will expand more functions to meet the needs of enterprises in customer support, marketing, and other areas.
【来源】https://venturebeat.com/ai/ask-ai-gets-11m-to-advance-customer-support-and-more-with-ask-chrome-extension/
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