近日，专注于为企业提供客户支持与知识管理解决方案的创新科技初创公司Ask-AI宣布成功完成一轮1100万美元的A轮融资。本轮融资由业界知名投资机构Leaders Fund领投，Vertex Ventures、State of Mind Ventures以及GTM Fund等多家风险投资基金参投，彰显了市场对Ask-AI在AI客服与企业知识库领域发展前景的高度认可。
Ask-AI凭借其自主研发的企业级人工智能助手Chrome浏览器插件，致力于革新企业的客户服务体验与内部运营效率。该智能插件能够无缝嵌入企业日常工作中，自动化处理大量重复性任务，如常见问题解答、客户咨询处理以及知识库更新等，从而释放人力资源，让员工将更多精力投入到高价值创造活动中。
此外，Ask-AI的人工智能助手还具备深度学习和自然语言处理能力，能精准理解客户需求并快速从海量知识库中提取相关信息，提供个性化、高效的服务答复，显著提升企业对客户满意度的把控力度与响应速度。此次A轮融资的成功募集，无疑为Ask-AI在未来进一步研发技术创新及市场拓展注入了强大动力，预示着这家以AI赋能企业服务为核心的初创公司将为全球企业提供更加先进且实用的知识管理和客户支持解决方案。
英语如下：
Headline: “Ask-AI Secures $11M Series A Financing, AI Business Assistant Disrupts Enterprise Services, Supports Efficient Management and Customer Understanding”
Keywords: Ask-AI, Series A financing, AI business assistant
News Content: Recently, the innovative tech startup Ask-AI, specializing in providing customer support and knowledge management solutions for enterprises, has announced the successful completion of a $11 million Series A round of funding. This round was led by industry-renowned investment firm Leaders Fund, with participation from multiple venture capital funds including Vertex Ventures, State of Mind Ventures, and GTM Fund, indicating high market recognition for Ask-AI’s promising future prospects in the AI customer service and enterprise knowledge base sectors.
Ask-AI’s proprietary enterprise-level AI assistant, available as a Chrome browser plug-in, is dedicated to revolutionizing the customer service experience and internal operational efficiency within companies. The intelligent plugin seamlessly integrates into daily corporate workflows, automating repetitive tasks such as answering frequently asked questions, handling customer inquiries, and updating knowledge bases, thereby releasing human resources and allowing employees to focus on higher value-creating activities.
Furthermore, Ask-AI’s AI assistant boasts advanced deep learning and natural language processing capabilities, enabling it to precisely understand customer needs and swiftly retrieve relevant information from vast knowledge repositories, delivering personalized, efficient service responses that significantly enhance a company’s control over customer satisfaction levels and response times. The successful Series A fundraising indicates a powerful boost for Ask-AI’s future research and development of technological innovation and market expansion, signaling that this startup, centered around empowering enterprise services through AI, will offer global businesses more advanced and practical knowledge management and customer support solutions.
【来源】https://venturebeat.com/ai/ask-ai-gets-11m-to-advance-customer-support-and-more-with-ask-chrome-extension/
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