法国数据保护监管机构CNIL近日宣布，对亚马逊法国物流公司处以3200万欧元(约合2.51亿元人民币)的罚款，原因是该公司建立了一套“过分侵入性”的员工监控系统。这套监控系统用于监测员工的绩效，包括跟踪员工扫描仪的“空闲时间”并作为指标，以及测量物品扫描速度等。CNIL表示，这样的系统“是过分的，也是非法的”，已经对数千名员工产生了影响。
据了解，亚马逊法国物流公司未能充分向员工告知这套监控系统。CNIL指出，这一系统导致员工必须为任何导致扫描仪活动中断的行为进行解释，哪怕3-4分钟的中断也不例外。这对员工已经形成了“持续性”的压力。此次CNIL开出的罚单相当于亚马逊法国物流公司营业额的约3%,在当地是“史无前例”的。
亚马逊发言人在声明中回应称：“我们强烈反对CNIL的结论，这些结论事实不准确，我们保留上诉的权利。”亚马逊表示，其仓库管理系统“是行业标准，是确保运营安全、质量和效率，以及跟踪库存状况和确保按时处理包裹以满足客户期望的必要条件”。
对于此次罚款事件，有分析人士认为，这是亚马逊在全球范围内面临的又一次挑战。随着人们对隐私保护的重视程度不断提高，企业在开展业务时需要更加注重合规性。此外，这也给其他企业敲响了警钟，提醒他们在开展业务时要充分尊重员工的权益，避免因过度监控而引发法律纠纷。
英语如下：
Title: French Regulator Fines Amazon Logistics Company €32 Million for Over-Monitoring Employees
Keywords: French regulation, Amazon, Employee monitoring
Amazon France logistics was recently fined €32 million ($251 million) by the French data protection regulator, CNIL, for establishing an “excessively intrusive” employee monitoring system. The system monitors employees’ performance, including tracking idle time of scanners as a metric and measuring item scanning speed. CNIL stated that such a system is “excessive and illegal” and has affected thousands of employees.
It is reported that Amazon France logistics failed to adequately inform employees about the monitoring system. CNIL pointed out that the system caused employees to have to explain any activity that interrupted the scanner’s activity, even if it was only a 3-4 minute interruption. This has created “persistent” pressure on employees. The fine issued by CNIL is equivalent to approximately 3% of Amazon France logistics’ turnover, which is unprecedented in the local area.
In a statement, an Amazon spokesperson responded, “We strongly disagree with the conclusions of the CNIL, which are not based on facts, and we reserve our right to appeal.” Amazon stated that its warehouse management system “is industry standard and is necessary to ensure operational safety, quality and efficiency, as well as track inventory status and ensure timely processing of packages to meet customer expectations.”
Regarding the fine incident, some analysts believe that this is another challenge faced by Amazon globally. As people’s awareness of privacy protection continues to increase, companies need to pay more attention to compliance when conducting business. In addition, this also serves as a warning to other companies, reminding them to fully respect employees’ rights when conducting business and avoid legal disputes caused by excessive monitoring.
【来源】https://www.ithome.com/0/746/799.htm
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