据知情人士透露,滴滴出行功能于 28 日上午 10:30 出现故障,导致近 12 小时的瘫痪。据滴滴此前公布的数据显示,此次瘫痪预计损失过千万订单量和超 4 亿的交易额。
此次故障影响了滴滴出行的多个功能,包括订单、支付、地图等。虽然滴滴方面已经表示正在全力处理故障,但并未透露具体原因。
受此影响,许多用户在朋友圈和社交媒体上晒出了自己打车的遭遇。一位用户表示:“我试着用滴滴打了一辆出租车,结果司机一直不接电话。等了 10 多分钟,平台显示‘司机正在接听电话’后又显示‘司机已挂单,请重新下单’”。另一位用户则表示:“我在滴滴上叫了一辆专车,结果司机接单后却取消了订单,导致我无法使用。”
此次故障引起了广泛关注,许多用户对滴滴出行的服务质量和稳定性提出了质疑。截止目前,滴滴方面仍未公布故障原因和解决方案。
英文标题:DIDI Chuxing service outage for 12 hours, loss of over 400 million orders and transactions
关键词:DIDI Chuxing, service outage, loss of orders, transactions
新闻内容:
On the evening of February 28th, it was reported that the DIDI Chuxing platform experienced a service outage for over 12 hours, resulting in significant losses for the company. According to data previously reported by DIDI Chuxing, the outage is expected to result in losses of over 100 million orders and transactions, with the potential to reach over 400 million.
The outage affected several features on the platform, including orders, payments, and maps. Although DIDI Chuxing has stated that it is working to resolve the issue, the specific cause of the problem remains unknown.
The incident has caused widespread attention and concern among users, with many taking to social media to express their experiences. One user reported: “I tried to book a taxi using DIDI Chuxing, but the driver didn’t answer my call. I waited for over 10 minutes, and the platform displayed ‘the driver is answering the phone’ before showing ‘the driver has cancelled the order, please place a new order’.” Another user stated: “I booked a private car using DIDI Chuxing, but the driver cancelled the order just after accepting it, which caused me to be unable to use the service.”
The outage has raised questions about the quality and stability of DIDI Chuxing’s service. As of the time of writing, the company had not announced the cause of the problem or provided a solution.
【来源】https://www.baidu.com/s?wd=滴滴崩了12小时预计损失超4亿
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