近日，广州日报报道，多名旅客在购买机票后遭遇了机票退改签诈骗。诈骗分子以航空公司工作人员的身份，通过电话或短信通知旅客航班变动，并要求退还费用。这些诈骗分子能够准确提供旅客的航班信息和个人信息，使不少旅客信以为真，从而遭受财产损失。
诈骗分子通常以“飞机故障”为借口，要求旅客退改机票，并以“300元保险费”为诱饵，诱导旅客进行转账操作。这种诈骗手法高度一致，往往在出行前一天实施，让旅客放松警惕。一旦旅客按照诈骗分子的指示操作，他们就会通过各种手段盗取旅客的银行账户信息，进行资金转走。
广东省公安厅组织指导全省公安机关对机票退改签类诈骗犯罪进行了多波次统一收网行动，成功打掉了96个犯罪团伙，刑事拘留了1170名犯罪嫌疑人。警方提醒旅客，收到航班变动电话或短信后，应立即通过航空公司官方电话或订票App确认，切勿轻信来路不明的信息。航空公司规定，因非旅客原因造成的航班延误或取消时，办理退改签是免费的，不需要交手续费。如果短信或电话中要求收取手续费，极有可能是诈骗，应立即拒绝并要求停止沟通。
警方还建议旅客订购机票时，应通过官方途径和正规平台，以避免个人信息泄露。同时，提醒旅客提高警惕，防止上当受骗。通过警方的打击和旅客的自我保护，可以有效减少此类诈骗案件的发生。
英语如下：
Title: “Airlines Refund Scam Exposed: Beware of Imposters Posing as Airlines”
Keywords: Flight Scam, Flight Change, Personal Information Leak
Content: Recently, the Guangzhou Daily reported that several passengers had fallen victim to ticket refund and change scams after purchasing their tickets. Fraudsters posing as airline staff contacted passengers via phone calls or text messages, falsely claiming a change in their flight schedule and demanding refunds. These scammers were able to provide accurate flight and personal information, convincing many passengers of their legitimacy and leading to financial losses.
The fraudsters often used the pretext of “aircraft malfunction” to request ticket refunds or changes, and used the lure of a “300 yuan insurance fee” to coax passengers into transferring money. This scamming technique is consistent and typically occurs the day before travel, lulling passengers into a false sense of security. Once the passengers follow the scammers’ instructions, they use various methods to steal banking information, transferring funds from the victims’ accounts.
The Public Security Bureau of Guangdong Province organized and led multiple rounds of unified raids targeting ticket refund and change scam crimes across the province, dismantling 96 criminal groups and arresting 1,170 suspects. The police advised passengers to immediately confirm any flight change notifications received via phone or text with the airline’s official hotline or through the booking app, rather than trusting unsolicited information. According to airline regulations, when a flight is delayed or canceled for reasons not attributable to the passenger, the process of refunding or changing tickets is free of charge, without any handling fees. If a text message or phone call demands a handling fee, it is highly likely to be a scam and the passenger should immediately refuse and request to stop communication.
The police also advised passengers to purchase tickets through official channels and legitimate platforms to prevent personal information leaks. They also urged passengers to be vigilant and prevent falling victim to scams. With the police’s crackdown and passengers’ self-protection efforts, such scams can be effectively reduced.
【来源】http://www.chinanews.com/sh/2024/08-14/10268581.shtml
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