【支付宝AI金融助理“支小宝”2.0版开启大规模对外测试，已服务千万用户】
近日，蚂蚁集团的智能金融助手“支小宝”2.0版本正式进入对外测试阶段，标志着其在理财和保险领域的人工智能服务再次升级。据钛媒体消息，至今已有累计1200万的用户尝试并体验了这一全新的AI服务。
支小宝2.0版本主要聚焦于理财和保险知识的智能问答，旨在为用户提供专业、个性化的金融咨询服务。除了基础的问答功能，它还具备行情分析、持仓解析以及智能核保和理赔等实用工具，全方位满足用户的金融需求。用户在支付宝APP的蚂蚁财富和蚂蚁保两大频道内，只需简单操作，即可唤醒支小宝进行文字或语音交流。
一季度数据显示，“行情”成为用户向支小宝提问的最热门词汇，反映出用户对市场动态的高度关注。这一现象也表明，支小宝在实时金融信息提供方面的功能受到了用户的广泛认可和依赖。
此次支小宝2.0版本的推出，不仅是蚂蚁集团在金融科技领域的又一重要创新，也是其践行普惠金融、提升用户体验的实质性举措。随着AI技术的不断进步和应用，预计支小宝将为更多用户带来更智能、便捷的金融服务，进一步推动金融科技的普及和发展。
英语如下：
News Title: “Alipay’s AI Assistant ‘Zhixiaobao 2.0′ Begins Testing, Serving Over 12 Million Users with Intelligent Financial Services”
Keywords: Zhixiaobao 2.0, AI Finance, User Experience
News Content: 【Alipay’s AI financial assistant “Zhixiaobao 2.0” enters large-scale public testing, catering to millions of users】
Recently, Ant Group’s intelligent financial assistant “Zhixiaobao 2.0” officially stepped into the testing phase, signifying an upgrade in its AI services for wealth management and insurance. According to TMTPOST, a cumulative 12 million users have tried and experienced this innovative AI service.
Zhixiaobao 2.0 focuses on intelligent question-and-answer sessions for financial and insurance knowledge, aiming to provide professional and personalized financial advisory services. Beyond basic Q&A, it offers features like market analysis, portfolio interpretation, smart underwriting, and claims processing, fulfilling users’ financial needs comprehensively. Within Alipay’s APP, on the Ant Wealth and Ant Insurance channels, users can easily engage Zhixiaobao through text or voice interaction with simple operations.
First-quarter data reveals that “market conditions” was the most popular term users queried to Zhixiaobao, demonstrating high user interest in market dynamics. This also indicates widespread user reliance on Zhixiaobao’s capabilities in providing real-time financial information.
The launch of Zhixiaobao 2.0 signifies another significant innovation for Ant Group in the field of financial technology and a concrete step in practicing inclusive finance and enhancing user experience. With ongoing advancements in AI technology, it is expected that Zhixiaobao will bring more intelligent and convenient financial services to a broader user base, further promoting the adoption and development of financial technology.
【来源】https://www.tmtpost.com/nictation/7033190.html
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