近日,我国知名电商平台淘宝宣布对其人工智能助手店小蜜进行重大升级,并邀请商家参与测试。据悉,升级后的店小蜜将于2024年6月全行业上线。
根据淘宝方面发布的测试数据,升级后的店小蜜基于大模型强化AI问答能力,其答案准确率提升至85%。这一改进使得店小蜜能够更好地服务于售前导购、售后服务、数据洞察、接待质检等环节,从而提升商家的服务质量和效率。
作为一款人工智能产品,店小蜜的升级无疑是淘宝在人工智能领域的一次重要突破。它不仅展示了我国在AI技术方面的实力,也为商家提供了更为便捷、高效的服务。
英文标题Title:Taobao Upgrades Store Xiaomi with AI, Enhancing Merchant Services
英文关键词Keywords:AI upgrade, Store Xiaomi, Taobao service
英文新闻内容News content:
Recently, Taobao, a well-known e-commerce platform in China, announced a significant upgrade to its artificial intelligence assistant, Store Xiaomi, and invited merchants to participate in the testing. It is learned that the upgraded Store Xiaomi is scheduled to launch across the industry in June 2024.
According to the test data released by Taobao, the upgraded Store Xiaomi, empowered by the large model AI question-answering capability, has increased its answer accuracy to 85%. This improvement enables Store Xiaomi to better serve various aspects such as pre-sales guidance, after-sales service, data insight, and reception quality inspection, thereby enhancing the service quality and efficiency of merchants.
As an artificial intelligence product, the upgrade of Store Xiaomi is an important breakthrough of Taobao in the field of artificial intelligence. It not only demonstrates China’s strength in AI technology but also provides merchants with more convenient and efficient services.
【来源】https://www.jiemian.com/article/10656784.html
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