CloudTalk，一家专注于人工智能呼叫解决方案和呼叫中心软件的公司，近日宣布获得2800万美元的B轮融资。此轮融资由KPN Ventures和Lead Ventures共同领投，现有投资者Point Nine Capital、henQ、Presto Ventures和Orbit Capital参投。
CloudTalk的人工智能技术为现代企业提供了更为智能、高效的呼叫服务。通过使用CloudTalk的解决方案，企业可以轻松实现客户关系的管理和优化，提升客户满意度。这家公司表示，此次融资将用于进一步研发其产品，扩大市场份额，并推动全球业务增长。
随着人工智能技术的不断发展，越来越多的企业开始将其应用于客服领域。CloudTalk的融资成功，显示出市场对人工智能呼叫解决方案的巨大需求。未来，CloudTalk有望成为该领域的领军企业。
英文翻译：
News Title: AI Call Solution Company CloudTalk Raises $28 Million in Series B Financing
Keywords: AI, Call Solution, Financing
News Content:
CloudTalk, a company specializing in AI call solutions and call center software, has recently announced a $28 million Series B round of financing. The round was led by KPN Ventures and Lead Ventures, with participation from existing investors Point Nine Capital, henQ, Presto Ventures, and Orbit Capital.
CloudTalk’s AI technology provides modern businesses with smarter and more efficient call services. By using CloudTalk’s solution, companies can easily manage and optimize customer relationships, enhancing customer satisfaction. The company states that the financing will be used to further develop its products, expand market share, and drive global business growth.
As the development of AI technology continues, more and more businesses are beginning to apply it to the customer service field. CloudTalk’s successful financing demonstrates the huge demand for AI call solutions in the market. In the future, CloudTalk has the potential to become a leader in this field.
【来源】https://tech.eu/2024/01/17/cloudtalk-raises-28m-in-series-b-funding-for-ai-powered-communication/
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