近日，智己汽车突然爆发大规模故障，不少车主在行车过程中遭遇死机现象，严重影响了行车安全。更糟糕的是，车主们试图拨打客服电话寻求帮助，却发现电话始终无法接通。这一情况让众多车主倍感无助，纷纷在网上吐槽智己汽车的品质问题。
众多车主在社交平台上分享了他们的遭遇，纷纷表示对智己汽车的失望。一位车主称：“买车不到半年，就遇到这种问题，真的是太垃圾了。”另一位车主也表示：“售后服务不到位，客服电话打不通，我们消费者太无助了。”
智己汽车作为我国新能源汽车品牌，本应致力于提供高品质、环保的出行解决方案，然而此次大规模故障事件却让其口碑备受质疑。消费者对智己汽车的品质和售后服务表达了严重不满，呼吁厂家正视问题，及时采取措施解决问题，确保车主的行车安全。
面对车主的质疑和吐槽，智己汽车方面尚未给出明确回应。业内人士表示，对于新能源汽车企业来说，产品质量和技术创新是核心竞争力，而优质的售后服务也是赢得消费者信任的关键。希望智己汽车能够从此次事件中吸取教训，加强产品质量管理，提升售后服务水平，以满足消费者的需求。
Title: Massive faults in Zhixin cars, owners complain
Keywords: Zhixin cars, faults, owner complaints
News content:
Recently, a large number of Zhixin car owners have encountered sudden massive faults during driving, seriously affecting traffic safety. What’s worse, owners trying to call the customer service hotline for help found it impossible to get through. This situation has left many owners helpless and complaining about the quality of Zhixin cars online.
Many owners shared their experiences on social platforms, expressing their disappointment with Zhixin cars. One owner said, “Less than half a year after buying the car, I encountered this problem, it’s really garbage.” Another owner also said, “Inadequate after-sales service, unreachable customer service hotline, we consumers are too helpless.”
As a new energy vehicle brand in China, Zhixin cars should focus on providing high-quality and environmentally friendly travel solutions. However, the recent massive fault event has called into question its reputation. Consumers express severe dissatisfaction with the quality and after-sales service of Zhixin cars, urging the manufacturer to address the issues and ensure the safety of drivers.
Facing the questions and complaints from owners, Zhixin cars have not yet given a clear response. Industry insiders say that for new energy vehicle companies, product quality and technological innovation are the core competitiveness, and high-quality after-sales service is also the key to winning consumer trust. It is hoped that Zhixin cars can learn from this event, strengthen product quality management, and improve after-sales service levels to meet consumer demands.
【来源】https://www.36kr.com/p/2590255254207110
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