正文:
随着健身热潮的兴起,预付卡成为许多健身房吸引顾客的手段。然而,预付卡背后往往隐藏着诸多风险,消费者在签订合同时往往难以预见。近日,北京市海淀区人民法院审理了一起关于健身预付卡有效期的案件,判决健身公司退还消费者未使用的费用。

王小旭在活力健身公司购买了私教课程,但课程有效期未用完时,公司却以未告知的方式计算新课程的有效期,导致王小旭无法继续使用原有预付卡。经过多次协商无果,王小旭将活力公司诉至法院。法院审理后认为,活力公司在未告知消费者的情况下计算有效期,缺乏合理性,且未履行充分的风险提示和说明义务。最终,法院判决活力公司退还王小旭剩余未使用服务费5700元。

法官指出,预付卡作为单用途预付卡,经营者应确保消费者对合同条款有充分的理解,不得设置“概不退款”等不公平条款。法院的判决不仅维护了消费者的合法权益,也为其他消费者提供了法律上的保障。

这起案件提醒消费者在办理预付卡时,务必仔细阅读合同条款,特别是在涉及有效期、退费条件等重要信息时,应向商家明确询问,以免在后续使用过程中产生纠纷。同时,这也提示商家在经营活动中,应遵循公平原则,与消费者建立良好的沟通机制,避免因合同条款的不明确或不合理给消费者带来困扰。

英语如下:

News Title: “Prepaid Card Expiration: Important Information for Consumers to Note When Signing Contracts”

Keywords: Prepaid Card, Expiration Date, Contract

News Content:
Title: Consumer Wins Right to Recover Unused Fitness Prepaid Card Fees

Article:
As the fitness craze sweeps across the nation, prepaid cards have become a common tool for gyms to attract customers. However, these cards often conceal various risks, which consumers may not anticipate when signing contracts. Recently, the Haidian District Court in Beijing heard a case involving the expiration of a fitness prepaid card, ruling in favor of a consumer and ordering the fitness company to refund unused fees.

Xiao Wangxu purchased private coaching courses from Lively Fitness Company, but when the course time on the prepaid card was not exhausted, the company unexpectedly calculated a new expiration date for the new courses, leaving Xiao unable to continue using the original prepaid card. After several fruitless attempts at negotiation, Xiao Wangxu filed a lawsuit against Lively Fitness Company. The court found that Lively Fitness Company’s practice of calculating the expiration date without informing the consumer was unreasonable and failed to fulfill its obligation to provide adequate risk warnings and explanations. Ultimately, the court ordered Lively Fitness Company to refund Xiao Wangxu’s remaining unused service fees of 5,700 yuan.

The judge pointed out that as a single-purpose prepaid card, the operator should ensure that consumers have a full understanding of the contract terms and should not include unfair clauses such as “no refunds.” The court’s decision not only protected the consumer’s rights but also provided legal safeguards for other consumers.

This case serves as a reminder to consumers when purchasing prepaid cards to carefully read the contract terms, especially those concerning expiration dates and refund conditions, and to clearly ask the merchant for information to avoid disputes later on. It also prompts businesses to operate in a fair manner and establish a good communication mechanism with consumers to avoid confusion or unreasonable contract terms that may cause inconvenience to consumers.

【来源】http://www.chinanews.com/sh/2024/08-15/10269086.shtml

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