【支付宝推出“AI 就医助理”解决方案，全面助力全国医疗机构提升服务体验】
支付宝今日宣布，为提升医疗服务效率与患者体验，其已研发出“AI 就医助理”解决方案，并将这一创新技术向全国医院及医疗机构全面开放。该解决方案充分利用了AI大模型和数字人技术，旨在为患者打造贯穿就医前、中、后的全方位“AI 陪伴就诊”服务。
据支付宝介绍，“AI 就医助理”能够提供智能化的预约挂号、在线咨询、病历管理、药品推荐等功能，旨在减少患者在就医过程中的等待时间，降低就医难度。在就医前，患者可以通过AI助理进行病情初步咨询和预约服务；就医中，助理可协助完成病历整理，辅助医生诊断；就医后，助理将继续提供康复建议和药品使用指导。
这一创新举措标志着支付宝在医疗健康领域的进一步深入，同时也响应了国家关于智慧医疗建设的号召。通过科技手段优化医疗资源配置，减轻医护人员工作负担，提升医疗服务质量和患者满意度，支付宝的“AI 就医助理”有望在医疗行业中发挥重要作用。
支付宝表示，将持续迭代升级该解决方案，以适应医疗机构的多元化需求，同时保障数据安全和隐私保护，打造更加人性化、智能化的就医环境。全国医院和医疗机构可接入这一服务，共同推动我国医疗信息化进程，为健康中国建设贡献力量。
英语如下：
News Title: “Alipay Launches ‘AI Medical Assistant’: Intelligent Medical Services Now Available Nationwide”
Keywords: AI-assisted healthcare, Alipay solution, nationwide availability
News Content:
**Alipay introduces its “AI Medical Assistant” solution to enhance healthcare services across the country**
Alipay has announced the development of its “AI Medical Assistant” solution, which it is now making available to hospitals and healthcare institutions nationwide, aiming to improve service efficiency and patient experience in the medical sector.
The solution, leveraging AI large models and digital human technology, is designed to provide a comprehensive “AI-assisted healthcare” service throughout the pre-, during-, and post-clinic visit process for patients. According to Alipay, the AI assistant offers features such as intelligent appointment booking, online consultations, medical record management, and medication recommendations. These functions are intended to reduce waiting times for patients and make healthcare more accessible.
Before a clinic visit, patients can consult the AI assistant for preliminary health inquiries and schedule appointments; during the visit, the assistant aids in organizing medical records to support doctors in their diagnoses; and after the visit, it provides post-recovery advice and guidance on medication usage.
This innovative step signifies Alipay’s further foray into the healthcare sector and aligns with the national call for the development of smart healthcare. By utilizing technology to optimize medical resource allocation, alleviate workloads for healthcare staff, and improve service quality and patient satisfaction, Alipay’s AI Medical Assistant is poised to play a significant role in the industry.
Alipay has vowed to continuously upgrade the solution to cater to the diverse needs of healthcare institutions while ensuring data security and privacy protection. The company aims to create a more humanized and intelligent healthcare environment. Hospitals and medical institutions across the country can now adopt this service, contributing to the advancement of China’s medical信息化 and the building of a healthier China.
【来源】https://www.ithome.com/0/759/641.htm
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