2023年，全国市场监管部门在维护消费者权益方面取得了显著成效。根据中新网3月14日的报道，通过全国12315平台、电话、传真、窗口等渠道，共受理消费者投诉、举报和咨询共计3534.3万件，较上年增长20.2%。在这一年中，市场监管部门共处理投诉1740.3万件，举报507万件，为消费者挽回了共计44.9亿元的经济损失。
英文标题：National Market Regulatory Authorities Recover Over 4.49 Billion Yuan for Consumers in 2023
英文关键词：Market Regulation, Consumer Rights Protection, Economic Loss
英文新闻内容：
In 2023, national market regulatory authorities achieved significant results in protecting consumer rights. According to a report by China News Service on March 14, a total of 35.343 million complaints, reports, and inquiries were handled through various channels such as the national 12315 platform, telephone, fax, and walk-in services, representing a year-on-year increase of 20.2%. During this period, the authorities processed 17.403 million complaints and 5.07 million reports, recovering a total of 4.49 billion yuan for consumers.
【来源】http://www.chinanews.com/cj/2024/03-14/10180087.shtml
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