中东对话式 AI 初创公司 DXwand 获 400 万美元 A 轮融资
中东人工智能初创公司 DXwand 已完成 400 万美元的 A 轮融资，由 Shorooq Partners 和 Algebra Ventures 领投，现有投资者 Dubai Future District Fund 继续支持。
DXwand 成立于 2018 年，是一家人工智能驱动的对话软件公司，可自动执行客户与企业之间的文本和语音对话。该软件可集成到呼叫中心、Facebook Messenger、WhatsApp、短信或网站中。
DXwand 的解决方案旨在提高客户服务效率，减少运营成本，并改善客户体验。该公司表示，其软件可将呼叫中心的人工成本降低高达 80%。
Shorooq Partners 的合伙人 Tareq Amin 表示：“DXwand 已经建立了一个强大的平台，可以自动化客户与企业之间的对话。我们相信，随着人工智能在客户服务领域应用的不断增长，DXwand 将处于有利地位，抓住这一巨大的市场机遇。”
Algebra Ventures 的合伙人 Karim Hussein 补充道：“DXwand 的团队拥有深厚的技术专长和对客户服务的深刻理解。我们很高兴支持他们，因为他们继续在中东和全球范围内扩展业务。”
DXwand 的首席执行官兼联合创始人 Ali Elouadi 表示：“我们很高兴获得 Shorooq Partners 和 Algebra Ventures 的支持。这笔资金将使我们能够扩大我们的团队，开发新功能，并进入新的市场。”
DXwand 目前在迪拜、开罗和利雅得设有办事处，计划利用这笔资金在中东和北非地区扩张，并探索进入其他新兴市场。
英语如下：
**Headline:** DXwand Secures $4 Million to Fuel AI Conversational Revolutionin the Middle East
**Keywords:** AI conversation, Middle East startup, $4 million funding
**Body:**
DXwand, a Middle East-basedconversational AI startup, has closed a $4 million Series A funding round led by Shorooq Partners and Algebra Ventures, with continued participation from existing investor Dubai Future District Fund.
Founded in 2018, DXwand is an AI-powered conversational software company that automates text and voice conversations between customers andbusinesses. Its software can be integrated into call centers, Facebook Messenger, WhatsApp, SMS, or websites.
DXwand’s solutions aim to increase customer service efficiency, reduce operational costs, and improve customer experience. The company says its software can reduce call center agent costs by up to 80%.
“DXwand has built a powerful platform that automates conversations between customers and businesses,” said Tareq Amin, Partner at Shorooq Partners. “We believe DXwand is well-positioned to capture a significant market opportunity as AI adoption in customer service continues to grow.”
Karim Hussein, Partner at Algebra Ventures, added:“The DXwand team combines deep technical expertise with a strong understanding of customer service. We are excited to support them as they continue to scale their operations across the Middle East and globally.”
“We are thrilled to have the support of Shorooq Partners and Algebra Ventures,” said Ali Elouadi, CEO and Co-Founder of DXwand. “This funding will enable us to expand our team, develop new features, and enter new markets.”
DXwand currently has offices in Dubai, Cairo, and Riyadh, and plans to use the funding to expand across the Middle East and North Africa region, as well as explore entry into other emerging markets.
【来源】https://www.wamda.com/2024/01/dxwand-secures-4-million-series-fuel-regional-expansion
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