AI客户支持及企业知识库初创公司Ask-AI近日宣布，已完成1100万美元的A轮融资。此轮融资由Leaders Fund领投，Vertex Ventures、State of Mind Ventures、GTM Fund等参投。
Ask-AI公司推出了一款名为“企业人工智能助手”的Chrome浏览器插件，该插件主要帮助企业提高在重复性任务、知识管理以及理解客户需求方面的效率。据悉，这款插件适用于各种规模的企业，尤其是那些拥有大量客户服务团队的公司。
“我们的目标是将人工智能技术引入企业的日常运营中，特别是在客户服务领域。” Ask-AI的创始人兼CEO表示，“通过这款插件，我们可以帮助企业更好地理解和满足客户需求，同时提高员工的工作效率。”
此次融资将主要用于产品的研发和市场推广。Ask-AI表示，计划在未来几个月内推出更多的功能和产品，以满足市场的需求。
英文标题：AI Customer Support Startup Ask-AI Secures $11 Million in Series A Funding
关键词：AI customer support, Ask-AI, funding
News content:
AI customer support and enterprise knowledge base startup Ask-AI recently announced that it has completed an $11 million Series A round of funding. The round was led by Leaders Fund, with participation from Vertex Ventures, State of Mind Ventures, GTM Fund, and others.
Ask-AI has launched a Chrome browser plugin called “Enterprise Artificial Intelligence Assistant,” aimed at helping businesses improve efficiency in repetitive tasks, knowledge management, and understanding customer needs. The plugin is designed for companies of all sizes, especially those with large customer service teams.
“Our goal is to integrate artificial intelligence into the daily operations of businesses, particularly in customer service,” said the founder and CEO of Ask-AI. “Through this plugin, we can help businesses better understand and meet customer needs while increasing the efficiency of employees.”
The funding will be primarily used for product development and marketing. Ask-AI plans to launch more features and products in the coming months to meet market demand.
【来源】https://venturebeat.com/ai/ask-ai-gets-11m-to-advance-customer-support-and-more-with-ask-chrome-extension/
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