央视网消息（记者/杨绎霏 撰稿/阚纯裕 视频/姚抒廷）：在北京西站向东一千米的地方，火车从大厦楼下隆隆开过。夕阳西下时，窗外的落日余晖极适合摄影创作。然而，此刻大厦里的人们却无暇欣赏这美景。大厅里说话声此起彼伏，每个人都专注地盯着自己的电脑屏幕，不时对着耳麦说些什么。
这里便是12306热线电话的办公地，一群默默坚守在岗位上的工作人员，为广大旅客提供着温暖的服务。新春佳节之际，他们依然坚守岗位，为一端是归途，一端是坚守的旅程贡献着自己的力量。
12306热线，是无数旅客购票、咨询的纽带，也是工作人员辛勤付出的见证。在这个特殊的日子，让我们向他们致敬，感谢他们为春运付出的辛勤努力。
Title: Story of devotion and journey: A visit to the 12306 hotline during the Spring Festival
Keywords: 12306 hotline, Spring Festival, devotion
News content:
CNN reports (Reporter/Yang Yifen, Writer/Kan Chunyu, Video/Yao Shouting): At a place 1000 meters east of Beijing West Station, trains rumble past the building basement. At sunset, the lingering sunset glow outside the window is incredibly suitable for photography. However, at this moment, the people inside the building have no time to appreciate the beauty. The lobby is bustling with voices, each person focusing intently on their computer screen, occasionally speaking into their headsets.
This is the office of the 12306 hotline, a group of silent workers who provide warm service to countless passengers. During the Spring Festival, they still persevere in their posts, contributing to the journey between home and devotion.
The 12306 hotline connects countless travelers with their tickets and inquiries, and it’s also a testament to the hard work of the staff. On this special day, let’s pay tribute to them and thank them for their dedication to the Spring Festival travel rush.
【来源】http://www.chinanews.com/sh/2024/02-07/10161318.shtml
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