近日，一些网友反映在购买火车票时遭遇难题：网上显示无余票，然而自助售票机却显示有票。针对这一现象，铁路12306技术负责人作出解答。
据12306网站和自助售票机的票源和票库是相同的，并无单独为自助售票机留有票额。余票信息动态变化，因网络环境原因，在极为少见的情况下，可能导致购票信息出现偏差。
12306强调，他们会持续关注并优化购票系统，确保乘客能够获取准确的购票信息。尽管在极个别情况下，网络环境可能导致购票信息出现误差，但总体来说，12306网站和自助售票机为广大乘客提供了便捷的购票途径。
Title: Online ticket purchase mysteries revealed: Self-service ticket machines decoded
Keywords: Ticketing challenges, 12306 answers, Self-service ticket machine secrets
News Content:
Recently, some netizens have encountered difficulties when purchasing train tickets: online platforms show no available tickets, but self-service ticket machines display otherwise. To address this phenomenon, the technical leader of Railway 12306 has provided an explanation.
According to the technical leader, the ticket source and ticket pool of 12306 website and self-service ticket machines are the same, and there are no separate ticket quantities reserved for self-service ticket machines. The remaining ticket information is dynamically updated, and due to network environment issues, it is extremely rare for ticket purchasing information to be inaccurate.
12306 emphasizes that they will continue to monitor and optimize the ticketing system to ensure that passengers can obtain accurate ticket information. Although in rare cases, the network environment may lead to inaccuracies in ticketing information, overall, 12306 website and self-service ticket machines provide convenient ticketing channels for passengers.
【来源】http://www.chinanews.com/sh/2024/02-06/10160309.shtml
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