近日,香港国泰航空多次取消航班引起社会广泛关注。国泰航空对此表示,航班的临时改动对顾客造成了负面影响,公司已成立专门的工作小组来跟进并彻查事件起因。同时,国泰航空还承诺将落实一系列改善措施,以提升航班服务质量。
据悉,国泰航空高度重视此次事件,认为有责任为顾客提供满意的服务。工作小组将全面调查事件原因,并积极寻求解决方案。该公司表示,将尽力减少类似事件的发生,确保顾客的出行顺利。
英文翻译:
News Title: Hong Kong’s Cathay Pacific Airways faces scrutiny over flight cancellations
Keywords: Cathay Pacific, flight cancellations, workgroup
News Content:
Recently, the frequent cancellation of flights by Hong Kong’s Cathay Pacific Airways has attracted widespread attention. Cathay Pacific has stated that the temporary changes to flights have disappointed customers, and the company has formed a special workgroup to follow up and investigate the cause of the incidents. Meanwhile, the airline promises to implement a series of improvement measures to enhance its service quality.
It is reported that Cathay Pacific takes the incident seriously and believes that it has a responsibility to provide satisfactory service to customers. The workgroup will conduct a comprehensive investigation into the cause of the event and actively seek solutions. The company states that it will strive to reduce the occurrence of similar incidents and ensure smooth travel for customers.
【来源】http://www.chinanews.com/dwq/2024/01-10/10143402.shtml
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